HP notebooks are slow to use, and the hard disk is a little bit. How to detect whether there is a problem with the hard disk?

Dear HP users, hello! Thank you very much for choosing HP products.

According to your description, I suggest you refer to the following information:

It is normal for the machine to make a slight noise when reading and writing the hard disk. Please feel free to use. If you think your hard disk sound is really abnormal, you can't judge whether your hard disk sound is normal simply by your text description. We suggest that you back up your data, press F 10 to enter the BIOS after booting, and then select Diagnostics and run the self-test of the main hard disk to detect the hard disk. It is recommended to connect an external power supply and keep the power supply during the inspection. (The specific steps vary depending on the model)

A. If the hard disk passes the test (generally it will be indicated as good, passed or successful), then the hard disk of your machine is fine, please feel free to use it;

B. If the hard disk detection fails (usually it will prompt failure or error), you can contact the Gold Medal Service Center for on-site hardware maintenance.

If you need to inquire about the contact information of HP Gold Service Center, you can use the following official links to inquire:

/zh/support-drivers/e support/as CPPS . html

I hope the above reply can help you.

If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further.

More product information is available in www.hp.com.cn/800..