1. Problems that should be paid attention to when treating special people.
2. Interpretation skills.
3. Try to provide written materials for special patients.
4. Respect patients' wishes and protect patients' privacy.
5. Answer in time without delay.
Basic concepts of drug consultation:
Drug consultation service is an important part of hospital pharmaceutical service.
Drug consultation is a direct, convenient and responsible drug-related service provided by pharmacists to the public (including medical staff, patients and their families) by using pharmaceutical professional knowledge, in order to improve the safety, effectiveness and economy of drug treatment and achieve the ideal goal of improving the quality of human life.