Summary of People's Mediation (I)
Over the past 20 years, under the correct guidance of the street comprehensive management office, our community mediation work has formed a practice with perfecting the system and improving the team's working ability as the main content, and achieved certain results. In the whole year, there were 23 cases of mediation of contradictions and disputes, and 23 cases were successful, with a mediation success rate of 100%, and 20 mediation files were established, with an implementation rate of 100%. The report on the development of people's mediation in our community this year is as follows:
First, adhere to the system of active intervention and mediation in major contradictions. When there is a major contradiction and dispute, the community mediation committee can organize personnel to rush to the scene as soon as possible after understanding the situation, control the expansion of the situation, and actively intervene in dispute mediation until the dispute is properly resolved. For example, the incident of "Snow Lotus" restaurant disturbing the people has developed from residents' dissatisfaction in the early stage to gathering people to petition. In just a few days, our community coordination committee attached great importance to it, collected public opinions, coordinated departments, held a forum, and finally cooperated with the Environmental Protection Bureau to improve the handling of the incident, and the residents were very satisfied.
Two, improve the system of investigation and mediation of contradictions and disputes. The wind started at the end of the Qing dynasty, and major difficult disputes have a development process from small to large. Closely grasping the development trend of contradictions is the premise of the smooth development of mediation work, so we constantly improve the system of investigating contradictions and disputes. Carry out routine inspections every month, before major festivals such as New Year's Day, Spring Festival, May Day and National Day, and carry out special inspections during sensitive periods such as important meetings, so as to combine routine inspections with special inspections. From residential buildings to commercial shops, the full coverage of the survey scope has been realized. Due to the continuous improvement of the investigation system, our mediation work has taken the initiative and can intervene in the mediation of contradictions and disputes at the right time. It is necessary to investigate, mediate and resolve together to ensure that contradictions and disputes do not leave the community, which provides a good and stable development environment for the harmonious construction of our community.
Third, the effective implementation of the mediation system. In some neighborhood and heritage disputes, because the implementation of mediation agreement is an irregular process, we have always attached importance to mediation and institutionalized it. Grasp the effect of dispute mediation and the performance of the agreement in time through return visits. If the parties cannot fully perform or fail to perform the agreement, they should be persuaded and educated to urge them to perform the agreement.
Fourth, take multiple measures to improve the professional level of mediators. First, actively participate in all kinds of training, enrich knowledge and improve business ability by learning laws and regulations; The second is to strengthen the exchange of experience between mediators and learn from each other's experience; The third is to sum up the mediation experience. Whenever a complex dispute is mediated, participants are required to sum up the successful experience and find out the shortcomings. The fourth is to analyze and predict the characteristics, laws and development trends of contradictions and disputes, so as to achieve a targeted mediation work.
Five, strengthen the leadership organization and coordination, improve the working ability of the Committee. Community Coordination Committee is the first line of defense to resolve contradictions and maintain social stability. Our community has set up a people's mediation leading group with the main leaders of the community as the backbone. For all kinds of contradictions and disputes and outstanding problems, the main leaders personally ask questions, analyze and study them regularly, and solve them in time.
Six, fully mobilize the enthusiasm of Lou Lao party member, starting from the interests of residents, take the initiative to mediate and find all kinds of disputes, and find out all kinds of disharmonious and unstable factors that affect social stability. Seriously carry out analysis and research, strive for positive measures, and strive to solve all kinds of contradictions and disputes in the bud and beyond litigation. Resolving contradictions at the grassroots level has effectively promoted the harmonious construction of the community and maintained the stability and unity of the community.
Summary of People's Mediation Work Part II
In 20 16, the People's Mediation Committee of Jinjiang Community, under the correct leadership of the superior judicial office, conscientiously implemented the spirit of the superior's instructions on mediation work, gave full play to the role of the "first line of defense" in people's mediation work, and resolved contradictions and disputes at the grassroots level. The work of the Community Mediation Committee this year is reported as follows:
I. Strengthening infrastructure construction
In order to better build the "first line of defense" of the community people's mediation committee, with the care and support of the higher authorities, the mediation committee has realized various hardware facilities such as mediation rooms, office desks and chairs, data cabinets, etc. The community mediation rooms are basically arranged and arranged according to the requirements of the standardized construction of people's mediation. According to the regulations, the list of personnel of the mediation committee, job responsibilities, mediation procedures and mediation discipline will be publicized on the wall, so that the parties to the dispute can feel the good atmosphere of "fairness, justice and mediation according to law" in the mediation work of the community people.
Second, strengthen team building.
Since the general election in June, 20 12, Jinjiang Community has had the deputy director of community security as the mediation director, the other two deputy directors as the deputy directors of the mediation committee, community cadres as members, and 7 community mediators, including 4 with college education or above. Although mediators' academic qualifications are relatively high, community mediation committees still attach great importance to the training of mediators, and often organize mediators to learn advanced experience and related documents from time to time, which greatly improves their work level. There were no complaints from mediators in violation of discipline throughout the year.
Third, strengthen business construction.
1, establish and improve the system.
The Community Mediation Committee has established various systems of people's mediation, and has paid close attention to their implementation. Mediators have clear responsibility objectives, conduct monthly investigations on contradictions and disputes, conduct collective discussions on major and difficult disputes, report general disputes to the mediation committee and complete mediation within one day, take immediate measures and report major disputes or emergencies in time, and report their work to superiors regularly.
2. Improve file management.
In order to further standardize and strengthen the work of the People's Mediation Association, give full play to the initiative, enthusiasm and creativity of the staff of the People's Mediation Association, and make the Jinjiang Community People's Mediation Association better serve the economic construction and social stability, conscientiously do a good job in a volume of mediation files, standardize the use of national unified mediation documents, establish and improve all kinds of files, and gradually improve and standardize the people's mediation files.
3, to carry out legal publicity, pay close attention to the effectiveness of the work.
People's mediation is the first line of defense for comprehensive management of social security. If it is not handled in time, it will easily lead to intensification of contradictions and social unrest. In order to reduce the occurrence of criminal cases, the Committee for Social Coordination adheres to the working policy of "combining prevention with rectification, giving priority to prevention, and making concerted efforts by various means", persists in publicizing all kinds of legal knowledge, organizes residents to attend lectures on legal knowledge, and also adopts special issues and other publicity methods to actively provide all kinds of legal services for social security and stability within its jurisdiction and promote the construction of community legal system.
4. Strengthen the mediation function and resolve contradictions and disputes at the grassroots level.
The Community Mediation Committee strives to improve the mediation organization function, strengthen the mediation function, give full play to the role of people's mediation in resolving grassroots disputes and contradictions, and apply the mediation formulas of "the interests of the masses are no small matter, suit the remedy to the case, stress practical results, find the key to solving contradictions, put jurisprudence first for the people", "fast, accurate and skillful", "warm mediation method" and "empathy method". During the year, the Community Mediation Committee * *.
Based on the belief of "* * * building a harmonious community", the Community Coordination Committee will do all the work in strict accordance with the requirements of the superiors, and strive to "keep the general contradictions indoors" so that the broad masses can have a stable and comfortable living environment.
Summary of People's Mediation Work Part III
My _ _ village is a small village located in a deep mountain area, with fruit as its main income. There are _ _ people _ _ natural villages named party member. Although remote people in mountainous areas live in scattered areas, the relationship between family and skirt is complex, and various civil disputes occur from time to time. In order to reduce the occurrence of civil disputes among the masses, maintain the normal production and life of the village, and promote the construction of three civilizations and new countryside, in the past few years, under the leadership of the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ During this period, * * * accepted 24 civil disputes, successfully mediated 23 cases, with a mediation success rate of over 90%, prevented disputes from intensifying in 2 cases, and received legal advice for 64 times (times). In order to maintain the normal production and living order of _ _ village, to reform and develop our village, to stabilize the masses and to promote the improvement of social atmosphere, village-level people's mediation organizations have played their due role, and village mediation committees have been commended by superiors many times.
First, leaders attach importance to it, improve the organization and improve the system.
The construction of mediation network is the basis of people's mediation. Since its establishment, the village mediation committee has been equipped with a strong force, and has been constantly adjusted and enriched with the changes of institutions and personnel. At present, Wang Dongfeng, secretary of the village branch, serves as the director of the village committee and members of the branch Zhao Kexin and Wang Yuqin. The village mediation committee has a mediation office with two full-time mediation cadres responsible for daily work. The production team leader is the mediator of each natural village. At present, there are four mediation information officers in the village, forming a mediation pattern in which disputes are managed and asked, information feedback is fast, and mediation is timely and powerful.
In order to standardize and institutionalize the mediation work, we have formulated the Working Rules of the Village People's Mediation Committee Office according to the Regulations on People's Mediation Work and relevant national laws and regulations, and defined the work responsibilities, main tasks, work scope, work procedures, work discipline and study conference system of the mediation Committee.
1, study system, adhere to the study system every Tuesday afternoon, mainly study politics, law and superior policy documents, and improve the mediator's ideological quality, policy level and professional work ability.
2, meeting system, hold a meeting once a month, summarize the monthly work, discuss and study the handling of disputes.
3, the implementation of the dispute parties visit, reception registration system, the visiting parties carefully registered, do contact disputes within 24 hours, and do a good job in dispute prevention.
4, inspection, assessment, appraisal and commendation system, in accordance with the village level 3 civilization construction assessment methods, to commend the information officer who has done a good job in mediation, to further improve and enhance everyone's consciousness and enthusiasm in mediation.
Two, closely around the new rural construction as the center, actively carry out the work, play the role of mediation organization.
_ _ village to complete the new rural construction index, it is difficult to achieve without a peaceful and stable environment. The daily affairs of villagers are complicated, and it is inevitable that some contradictions and disputes will arise due to such and such problems. If we don't mediate the dispute in time and stop the development of the situation in time, it will not only affect the thoughts and emotions of the parties, but also involve family members, relatives and friends, neighbors, and even intensify the dispute, causing adverse consequences and directly affecting the harmony and stability of the whole village. As a village mediation committee, it is a functional department to mediate villagers' disputes. The Coordination Committee must closely focus on the construction of new countryside, actively carry out its work, and share worries and solve problems for the masses. The Mediation Committee requires all mediators to solve disputes in time, mediate in time, do meticulous ideological work decisively, transform contradictions, and nip disputes in the bud.
If the villagers' homes are away all the year round, their hawthorn trees are left unattended. Villagers _ _ manage these trees without the guidance of _ _. Wait until the autumn harvest, _ _ picked this part of hawthorn without _ _ permission. _ _ After knowing it, go to the village mediation committee for settlement. After investigation and handling, _ _ returned Hawthorn and _ _ paid back 200 yuan's salary.
Third, some experience.
1, the attention of leaders and strong support from all sides are the guarantee for the success of mediation.
Over the years, the town party and government leaders and staff have attached great importance to the work of the village mediation Committee. The broad masses also give strong support to the mediation work of the mediation committee. As long as there is a dispute between villagers in the village, they all actively cooperate with the work.
2. Establishing and perfecting the mediation network is the basis of people's mediation.
Establishing and perfecting the mediation network can make things human, people are in the world, the feedback of dispute information is fast, and disputes are not easy to intensify in time. Since its establishment, the Village Coordination Committee has enriched the investigation contents in time according to the personnel changes every year. Although personnel changes, the operating mechanism and work effectiveness remain unchanged.
3. Strengthening self-construction and improving the quality of mediators is the key to mediation.
In other words, strike while the iron is hot. To do a good job in people's mediation, we must first emphasize the self-construction of members, and establish a mediation team with excellent style, understanding the law, understanding the business, taking the overall situation into account, being dedicated and responsible, and being enthusiastic about serving the families of employees. Therefore, the mediator's political quality and professional quality determine the quality of dispute mediation. If mediators don't study hard, don't know business and lack legal knowledge, speak layman's words and behave in a different way, contradictions and disputes will not only be mediated badly, but may also intensify. Mediators should also have a sense of professionalism and responsibility. They are not afraid of hardships in their work, dare to tell the truth, dare to reflect the real situation, and are not afraid of offending people. Their work is down-to-earth, healthy and progressive, which makes mediation work really a powerful helper for leaders to solve problems for the masses and a superior leader to deal with villagers' contradictions.
Over the years, under the leadership of the town party committee, government and village committee of the village branch, and with the efforts of mediators, the village mediation committee has done some work and achieved some results. However, compared with the requirements of superiors, there are still many gaps. In order to meet the needs of people's mediation under the new situation, we should emancipate our minds, seize the opportunity, be brave in pioneering, be pragmatic and do a good job in people's mediation. In order to maintain social order and the overall stability of the village, the village people's mediation committee should play its due role.
Summary of People's Mediation Work Part IV
First, actively carry out investigation and mediation of contradictions and disputes.
Since the beginning of this year, all towns and villages have carefully organized grassroots judicial administrative police officers and people's mediators to conduct comprehensive investigations in villages and households, taking the hidden dangers of major civil contradictions and disputes that are most likely to intensify as the focus of investigation and prevention, and strive to bring all kinds of contradictions and disputes into the field of vision and solve them in the bud. Strive to resolve a large number of disputes through our work and play a leading role in the stability of _ county. Up to now, * * * has investigated all kinds of contradictions and disputes 1040, and successfully mediated 974 cases, with a success rate of over 94%, effectively playing the role of "the first line of defense" in maintaining social stability.
Second, strengthen the organization and team building of rural public opinion surveys.
This year, towns and villages have re-selected people's mediation organizations. Our bureau organized village-level people's mediators and legal service workers to study and train for two periods, constantly improving their professional quality and providing reliable organizational guarantee for doing a good job in people's mediation. The Joint Working Rules of Township People's Courts and Township People's Mediation Committees were promulgated. On the basis of perfecting rural people's mediation committees, we will improve the construction of people's mediation committees for traffic accidents and medical disputes and standardize the judicial confirmation system for people's mediation.
Three, the grassroots people's mediation work and the "one village, one legal adviser" work together.
20 15 consists of lawyers, notaries and grassroots legal service workers. The Bureau of Justice took the lead in organizing legal advisers to guide and contact village cadres, and signed legal service agreements with village committees. Under the principle of legality, democracy and feasibility, the legal adviser guides the village committee to mediate difficult contradictions and disputes in accordance with the law, and improve the democratic management system with the villagers' autonomy regulations and village rules and regulations as the main contents. The establishment of these autonomous systems has provided a rich source of adjustment for people's mediation work to adhere to the combination of mediation according to law and village rules and regulations, and has effectively promoted grassroots people's mediation work.
Promote the healthy development of rural spiritual civilization construction and greatly reduce the occurrence of disputes. Up to now, * * * has answered more than 500 legal consultations, conducted legal lectures 150 times, guided village committees to revise about 80 village rules and regulations, and assisted in mediating 260 contradictions and disputes.
Summary of People's Mediation Work Chapter V
Over the past 20 years, under the correct leadership of the higher authorities, Chaoyang Community Mediation Committee has given full play to the role of the "first line of defense" in people's mediation work, conscientiously implemented the spirit of the higher authorities' instructions on mediation work, and given full play to the role of grassroots mediation organizations, resolving contradictions and disputes at the grassroots level and reducing the occurrence of criminal cases. The Social Mediation Committee adheres to the working principle of "combining adjustment and prevention, giving priority to prevention and cooperating with various means". In the first half of the year, the community organized three legal knowledge classes for residents, educated people around them with what happened around them, and made unremitting publicity on various legal knowledge, benefiting 40 people. Every holiday, community workers go door-to-door to publicize the "five defenses" knowledge to residents. Mediate disputes, resolve conflicts, enhance residents' legal knowledge, and ensure the safety of one party.
To maintain social stability, people's mediation must take the initiative and focus on prevention. First, a system for investigating contradictions and disputes has been established, and residents often go deep into their homes to understand community public opinion; Second, security guards and voluntary defense team members are not only staff members of contradictions and disputes, but also information officers. Using the time of their home visits and patrols, the mediation rate is 10____, and the success rate is 9 _ _ _. For the disputes that have been handled, we should take preventive measures such as establishing a return visit system, organically combine investigation, mediation and handling, so as to catch early and catch small, plug loopholes, improve the system, implement responsibilities, promptly and effectively eliminate all hidden dangers of instability in the community, standardize mediation procedures, and put mediation work on a standardized track.
In the mediation of contradictions and disputes, we should combine emotion, reason and law, move people with emotion, reason and reason, reason with law, strictly abide by mediation procedures and pay attention to the choice of mediation methods. On the basis of finding out the facts and distinguishing the responsibilities, conduct mediation procedures to help the parties reach an agreement. For contradictions and disputes that cannot be mediated, do a good job in the ideological work of the parties on the basis of stabilizing the situation. This year, the community is undergoing renovation, and there are many disputes. We use the mediation knowledge we have learned to mediate disputes for them, conduct family education and show love to others. Conduct moral education, serve people with morality, educate people with laws and regulations, serve people with laws, and resolve conflicts and disputes in time.
In order to further strengthen the work of helping and educating those released from prison and released from reeducation through labor, the Chaoyang Community Coordination Committee regards the work of helping and educating the "two jobs" returnees as an important work to maintain stability. The Committee has set up a leading group of "two jobs" to help and educate, and the community Committee has also set up a file of helping and educating, a registration card and a follow-up education card, and established a system of regular return visits and inspections, so as to make sure that the situation is clear and those responsible for helping and educating are implemented one by one. * * Regional key personnel 1 _ _, community film police and mediators often go to key personnel's homes to talk to them, * *.
In the first half of the year, the mediation work in Chaoyang community was firmly grasped, the information was smooth, and the propaganda work was in place, which made many contradictions and disputes resolved in the bud, realized the mediation without gaps and hidden dangers, and strived to give residents a civilized new community with good community security, clean and beautiful environment and harmonious interpersonal relationship!
Summary of people's mediation work: 5 related articles:
1. A summary of the latest model essays on people's mediation.
2. Five summaries of the investigation and mediation of contradictions and disputes were selected.
3.2020 The fifth model of personal work summary of township judicial offices.
4.20 17 model essay on the experience of community people's mediation work
5. Summarize 5 articles about community correction.
6. Community People's Mediation Experience 20 17
7. Five summaries of comprehensive management work
8. Five personal work papers.