There is also a charge for making customer service calls with bank credit cards. Examples of standards are as follows:
1 and 400 customer service calls are charged according to local calls, and long-distance calls are not charged. The user who initiates the call pays the local call fee, and the rest is paid by the credit card center (this part includes the long-distance call fee, etc.)?
2. Calls made in areas without 400 telephones are charged according to normal calls. Some banks, such as Huaxia, also have local credit card hotlines, such as area code-landline number.
Extended data:
After dialing 95555, press the voice prompt key to select, and press 2 (credit card service) to transfer to manual service. At the same time, you can also consult some non-credit card related content, and other consultations can be solved directly through intelligent voice services. If you consult a credit card separately, call the Credit Card Service Center of China Merchants Bank at 4008205555 for manual service, and you can also call the local customer service centers in various regions for consultation.
If you want to consult China Merchants Bank for free, you can use the China Merchants Bank app in your mobile phone. Find the customer service function in China Merchants Bank APP, and then switch to manual service to describe the business problems encountered to the customer service staff. This way, as long as the mobile phone can access the Internet, it can be consulted for free, and it will only consume traffic and will not cost telephone bills. If you don't know how to operate, you can also ask friends and relatives for help.
Baidu encyclopedia -95555