Customers say there are many bad reviews, how should customer service respond tactfully?

There are so many stores in the world that many customers come to consult us every day. Our turnover is very good, but it is normal for some small problems of customers to be solved after the company grows bigger.

We can also delete bad reviews, but we will see bad reviews, and we will make more corrections and do better in the future. A company can't run for so long without bad reviews.

We have bad reviews because we are still a good choice in the market and are still competing with so many malicious people.

Hope to adopt