How to write the nursing annual work plan 1
In 20__ _ years, nursing work will focus on hospital management objectives, follow grading hospital evaluation standards, further strengthen the behavioral norms and skills training of nursing staff at all levels, strengthen patient care safety management, and improve nursing service quality. The specific arrangements are as follows:
I. Work objectives
1, based on standard construction and driven by continuous improvement, to promote the standardized development of nursing quality;
2. Strengthen link management, establish and improve the evaluation index system of potential high-risk risks of inpatients, and conscientiously implement patient safety target management;
3. Strengthen the management ability training of head nurses, post management and standardized training of nurses, and comprehensively improve the connotation construction of nurses;
4. Create a new model of nursing service, strengthen nurses' code of conduct, provide humanized service, personalized service, convenient service and extended service, so as to deepen the connotation of high-quality nursing service;
5. Innovate thinking, actively carry out nursing research and teaching, and promote the development of nursing specialty.
6. Actively carry out work around the evaluation of second-class hospitals.
Second, the specific measures
(a) based on standard construction, driven by continuous improvement, to promote the standardized development of nursing quality.
Nursing quality is an important symbol to measure nursing management level, nursing professional level and work effect. The nursing department will follow the pdca cycle model and establish a "structure-process-result" model of total quality management system.
1. The hospital adopts the vertical flat organizational structure of vice president of nursing, nursing department and head nurse. Through the nursing administrative rounds of the nursing department every Monday, Wednesday and Friday, the irregular supervision at ordinary times, the internal quality control of the head nurse and the self-examination of the quality control team of the nursing unit, the overall function of the three-level quality control management is fully exerted, a strict quality network of "self-control", "peer control" and "step-by-step control" is formed, and feedforward quality is implemented. Specific nursing quality control.
2. Strengthen the management of nursing quality in clinical special departments, reorganize the evaluation standards of nursing quality in special departments, strengthen the management of key nursing processes around the goal of patient safety management, and conduct special supervision, guidance, feedback and rectification for special departments at least twice a year.
3. Organize a comprehensive inspection of the nursing quality in the whole hospital every quarter, in the form of cross inspection and horizontal appraisal, to promote the learning exchange between the head nurse and the department and learn from each other. Take quality as survival, constantly sum up and exchange experience, and implement nursing quality target management.
4. The nursing department organizes departments to conduct holistic nursing rounds every month to guide the correct application of nursing procedures, improve nurses' professional quality, enhance nurses' ability to use nursing procedures, improve the supervision and evaluation system of holistic nursing, and promote the perfection of nursing rounds system.
5. Establish a team for continuous improvement of nursing quality. First, carry out quality control circle activities in high-quality wards to stimulate nurses' personal potential, and jointly improve work efficiency, control costs, improve services, improve nursing quality and create nursing quality through teamwork and group wisdom.
(2) Strengthen link management, establish and improve the evaluation index system of potential high-risk risks of inpatients, and earnestly implement patient safety target management.
1. Strengthening the early warning and pre-control management of high-risk nursing risks of inpatients and early identification and quantitative management of high-risk risks will help reduce the occurrence of nursing adverse events and ensure the safety of patients. Further improve the acquired risk assessment of inpatients (pressure sore risk assessment, fall risk factor assessment and pipeline derailment risk factor assessment), establish disease risk prediction of critically ill patients (mews early warning scoring system and self-care ability assessment of critically ill patients), grasp the golden moment of patients' condition changes, and improve the timeliness of first aid.
2. Quality control of nursing link is an important means to ensure nursing safety. To further improve the nursing safety management system, we should pay attention to the management of high-risk links (new patients, surgical patients, critically ill patients and patients with special treatment), high-risk groups (new nurses, nurses with short working experience and nursing students) and high-risk periods (night shifts, middle shifts, holidays, etc.). ). Establish a strong sense of professional responsibility of nursing staff and enhance the concept of legal system; Nursing staff in the whole hospital are required to learn, understand and abide by the law, and apply them in practical work to effectively avoid nurse-patient disputes and prevent serious nursing errors and accidents.
3. In order to meet the needs of emergency rescue, further strengthen the coordination between nurses and departments, and improve the awareness of risk prevention and the ability of self-help and mutual rescue in dealing with emergencies, the nursing department will improve the nursing emergency plan, organize 1-2 nursing emergency drills throughout the year, and each department will carry out nursing emergency drills at least once a month, and analyze the causes of the problems existing in the drills and put forward corrective measures.
(3) Strengthen the training of head nurses' management ability, post management and standardized training of nurses, and comprehensively improve the connotation construction of nurses.
1. Strengthen the construction of head nurses and improve their management ability. The nursing department will focus on management skills, strengthen management awareness, update management concepts, conduct a series of training for head nurses, improve management skills, and make them give full play to their duties, which plays a key role in connecting the preceding with the following.
2. On the basis of job requirements, focusing on strengthening nurse job training, according to nurse job management and hierarchical management, combined with nursing job requirements and nurse career development, further improve the standardized training plan for nurses and divide the training levels for nurses at different levels. Nurses in n0 and n 1 focus on cultivating basic abilities, nurses in n2 focus on cultivating the abilities needed for nursing critically ill patients, nurses in n3 focus on cultivating the overall nursing implementation ability and teaching ability, and nurses in n4 focus on cultivating and undertaking scientific research.
3. Strengthen the construction of specialized nurses, and train specialized nurses in a planned and step-by-step manner according to the methods of "Implementing the Outline of China Nursing Development Plan in Jiangxi Province (20__-20__)" and "Five-year Hospital Nursing Development Plan in _ _ _ _ _".
(4) Innovating nursing service mode, strengthening nurses' code of conduct, providing humanized service, personalized service, convenient service and extended service, and deepening the connotation of high-quality nursing service.
1. Establish a new nursing service model oriented to patients' needs and professional requirements, provide humanized service, personalized service, convenient service and extended service, deepen the overall responsibility system nursing, implement bedside nursing by nurses, get in touch with patients more, provide more services, strengthen the connotation of patients' observation and consultation, increase the specific operation of basic nursing, and update the nursing concept and improve the quality by discovering patients' clinical manifestations and illness changes in the nursing process.
2. According to the implementation plan of the theme activity of "Improving People's Medical Experience" issued by Jiangxi Provincial Health Planning Commission, in order to improve the service awareness and outpatient service quality of consultants, improve the service culture of hospitals and facilitate patients' medical treatment, the nursing department will train consulting nurses in medical ethics, professional quality education, etiquette training, how to correctly guide pre-examination and triage, and effectively push the consultation work to a new level.
3. Deepen the connotation of high-quality nursing, improve nursing service, standardize civilized etiquette, show the elegant demeanor of nurses, and create a good professional image of nursing. In May, the Nurses' Day will hold a nurse etiquette exhibition contest with the theme of "showing angels' grace and shaping nurses' image", aiming at making nurses consciously use standardized nurse etiquette and civilized language in their daily work, smiling at every patient, providing patients with quality services and establishing a nursing brand and a good image.
(5) Innovative thinking, actively carrying out nursing research and teaching, and promoting the development of nursing specialty.
1, strengthen the management of nursing scientific research. First of all, it is necessary to educate nurses to update their concepts, establish scientific research awareness, encourage medical cooperation, and promote the smooth completion of various scientific research topics and improve the efficiency and level of scientific research by caring for doctors and promoting mutual assistance among doctors. Secondly, efforts should be made to improve the knowledge and academic level of the backbone of nursing scientific research through various channels and forms, improve the creative thinking and advanced consciousness of nursing staff, and thus promote the development of nursing scientific research.
2. Incorporate teaching management into the assessment of head nurses, strictly select teaching teachers, strengthen their sense of responsibility, organize quarterly seminars for teaching teachers, listen to the feedback of teaching teachers on clinical teaching and interns on teaching work, do a good job in evaluating the progress of teaching work, improve the level of nursing teaching in various departments, and ensure teaching safety.
(six) actively carry out the evaluation of secondary hospitals around the country.
Taking the second-class first-class hospital accreditation as an opportunity, around the accreditation rules and new ideas, following the internationally accepted concept of patient quality and safety management, optimizing and perfecting various services, operating procedures and various rules and regulations from the perspectives of patient experience, social vision and compliance of medical staff; Collect, sort out, summarize and analyze all kinds of information, realize "imprinting" management, sort out detailed original materials, and ensure the practical implementation of all work.
How to write the nursing annual work plan II
In 20__, according to the hospital's work objectives and development ideas, combined with the main tasks and plans of the nursing department in 20__, the internal medicine nursing work plan for 20__ years was formulated as follows:
First, strengthen the quality management of clinical nursing
1. Strengthen ward nursing management, under the leadership of the nursing department of our hospital, with the goal of creating the nursing demand of dimethyl hospital, ensure nursing safety, provide high-quality nursing service for patients, do a good job in quantitative evaluation of nurses' performance in our department, increase income and reduce expenses, and create nursing economic value.
2. Strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.
3, the implementation of various rules and regulations, regular and irregular inspection, supervision in place, and supervision and inspection records.
4, strengthen the management of critically ill patients, the critically ill patients as the focus of discussion in the morning meeting and succession, to evaluate the existing and potential dangers of patients, to achieve * * * knowledge, attract the attention of each class.
5. Manage key employees such as intern nurses, rotating nurses and new nurses, educate them on legal awareness, improve their awareness and ability to resist risks, and make students clear that they can only care for patients under the guidance or supervision of the teaching teacher. At the same time, nurses with clinical experience and strong sense of responsibility are employed as teaching teachers to cultivate students' communication skills and clinical operation skills.
6. Improve nursing records and reduce potential safety hazards. Pay attention to the problems existing in nursing documents at this stage, and avoid irregular writing, such as missing words, unclear alteration, inconsistency and inconsistency with doctors' records. It not only reflects the comprehensive record of nursing problems, but also reflects the particularity of specialized nursing, thus making nursing documents standardized and standardized.
7. Improve the nursing emergency risk plan, pay attention to cultivating nurses' emergency ability at ordinary times, and make a retrospective evaluation of each emergency work, learn from it, and improve nurses' ability to deal with emergencies.
Two, adhere to the "people-oriented" service concept, and promote the "quality nursing service demonstration project" activities.
1, organize new nurses to learn relevant documents, understand the spirit and work requirements of the documents, and correctly understand the purpose, significance, work essence and specific measures of carrying out the "quality nursing service demonstration project" activity.
2. Further improve the workflow of holistic nursing with group responsibility system, give full play to the role of responsibility group leader, and truly implement the treatment and nursing, condition observation, health education, psychological nursing and life nursing of responsible patients, so as to provide patients with full, continuous and personalized nursing services. Improve service attitude, advocate civilized service, and enhance the awareness of active service. Take the initiative to provide basic care and life care for patients and implement health education. Improve patient satisfaction and promote harmony between doctors and patients.
3. Strengthen the hierarchical management of nurses, clarify the qualifications and responsibilities of responsible nurses at all levels, reasonably and dynamically divide nurses according to the patient's condition, nursing difficulty, technical requirements and other factors, ensure that everyone is responsible for patients, and ensure that each nurse, including the responsible team leader, is responsible for 8 or less patients; It not only emphasizes the management of critically ill patients by senior nurses, but also emphasizes everyone's participation in life nursing, so that nurses can be stratified.
4, combined with the specialty characteristics, further optimize the service process, improve the service details, carry out characteristic services, and establish a high-quality specialty nursing service brand.
5. Improve the health education materials for common diseases in internal medicine, and gradually implement the signature confirmation system for patients or their families with health education.
6. Hold a forum once a month. Listen to the opinions of patients and their families on nursing work extensively, and constantly improve nursing services.
Three, standardize the development of traditional Chinese medicine nursing work
1, perfect, perfect and implement the traditional Chinese medicine nursing routine. Actively carry out specialist disease care and provide health guidance with Chinese medicine characteristics.
2. Under the guidance of "Guide to TCM Nursing Work in TCM Hospitals", make a TCM knowledge and skills training plan, do a good job in "three basics" training for TCM nurses, focus on basic knowledge and skills training and TCM culture learning for western medicine graduates, improve the theory and skills of TCM nurses, and lay a solid foundation for developing TCM characteristic nursing services.
Fourth, strengthen the professional training of nurses
1, strictly implement the three basics and three strictness training plan, improve the overall quality of nursing staff, do a good job in the training and assessment of nurses' "three basics" and specialist skills according to the implementation plan of standardized training and on-the-job continuing education for nurses, focus on strengthening the assessment of new nurses, hired nurses and junior nurses, strengthen the training of specialist skills and strengthen learning awareness, and take specific measures:
1) Organize the study of hospital rules and regulations, job responsibilities and nursing core system.
2) Make TCM nursing routine for common diseases in undergraduate course room and organize learning.
3) Formulate business study plan, skill operation plan, basic theory and skill operation plan of TCM, make courseware, organize general nursing staff to study and assess, and record the results.
4) Ask questions to nurses during nursing rounds, including traditional Chinese medicine nursing routine, basic theoretical knowledge, specialized theoretical knowledge and nosocomial infection knowledge.
5) Make use of the morning meeting to ask questions about the core system of hospital nursing and the routine of traditional Chinese medicine nursing for common diseases, so that every nurse can master and conscientiously implement it and better serve patients.
6) Hold TCM nursing rounds once a month to guide TCM nursing of critically ill patients and improve nurses' professional ability.
7) Be familiar with the use of first-aid equipment and instruments, strengthen the awareness of routine inspection of first-aid facilities, strengthen the performance and safety inspection at ordinary times, find problems in time and maintain them in time to keep the equipment in good condition.
2. Pay special attention to the teaching of interns: conduct pre-job training for each intern student who enters the department, make an internship teaching plan, give a lecture on specialized knowledge, conduct an examination of specialized theory and operation, draw a nursing temperature list, and write nursing records. Only when they are qualified can they leave the department.
How to write the nursing annual work plan 3
1, update the concept of nursing management and service, and improve the quality of nursing. Do people-oriented, pay attention to humanized service, and carry out the activity of "patient satisfaction department" in depth. Strictly implement the protective medical system, always consider the patient, and do not discuss the patient's condition, surgical effect and surgical complications during the operation. Effectively change the service concept and working mode, ensure the nursing work status to serve patients, meet all reasonable needs of patients, create a warm and comfortable operating environment for patients, and realize patients' satisfaction with nursing work ≥95%. Pay attention to strengthen communication with doctors, collect patient information, gain understanding, trust and support, continuously improve internal service quality, better cooperate with surgery, and realize clinicians' satisfaction with operating room nursing work ≥98%.
2. Strengthen nursing quality and safety management to ensure that the annual accident rate is zero. Formulate strict departmental rules and regulations, organize regular discussion and analysis of errors and accidents, and put forward rectification opinions on recurring problems to prevent errors and accidents. Use morning meetings, nursing business learning and other forms to enhance nurses' service awareness, so as to achieve active service, warm reception and careful introduction. All nursing and treatment operations should greet patients, adopt encouraging language and move gently, so that patients can feel the warmth like relatives.
3, strictly abide by the "hospital infection management norms", conscientiously implement the "disinfection and isolation system". Further improve the working system of each class and strictly control the flow of personnel. Strictly implement aseptic operation technology, correct people and things that violate aseptic principle in time, prevent nosocomial infection, and achieve the implementation rate of one needle and one tube per person 100%, and the infection rate of aseptic incision is ≤0. The qualified rate of disinfection and sterilization of conventional instruments is 100%.
4. Do a good job in the management of emergency medical equipment, and ensure that the intact rate of emergency medical equipment is 100%. Check carefully when each shift is handed over, so that it is in good condition and the accounts are consistent. Strengthen the training of nursing staff in first aid knowledge, rescue procedures, rescue drugs and the use of rescue instruments, so that everyone can master and use them skillfully. After receiving the notice of emergency patients, they can quickly carry out surgical rescue in the shortest time and cooperate with the rescue work flexibly and skillfully.
5, according to the requirements of "Shandong Province Medical Nursing Document Writing Standard", strengthen the management of nursing document writing, so that the writing is serious, timely and standardized, consistent with the actual nursing process, and the qualified rate of nursing document writing is ≥95%.
6, strengthen the on-the-job training of nursing staff, and constantly improve the level of business technology. The average level of three basics of nursing staff is ≥75 points; The qualified rate of nursing technology operation is ≥ 95%; Support nursing staff to participate in continuing education and training, with continuing education credits of 25 points or more per person per year. Encourage nursing staff to participate in self-study, correspondence and various classes and seminars, so that nursing staff can grasp the new trend of nursing development and the new theories and technologies related to nursing in time, continuously improve the professional level of nursing staff, and better cooperate with the operation department to develop new business and technologies. Encourage the majority of nursing staff to actively write papers, and strive to publish or exchange more than 4 papers in journals above the municipal level. According to the nursing training plan, arrange personnel to go out for further study, improve the level of specialized nursing, and thus promote the technical level of general practitioners.
7. Charge in strict accordance with the charging standards, so that all receivables are collected and no receivables are leaked. If there are any questions and disputes, check and deal with them in time. Regularly check and collect the medical and office supplies of the department to reduce waste and loss. Special person is responsible for the maintenance of medical equipment, understand the performance and usage of the equipment, and ensure the normal operation of the clinic.
8, establish a perfect nursing quality monitoring system, department quality control team to strengthen self-examination, found that the problem timely improvement; Regularly discover nursing hidden dangers, analyze and give feedback, so as to make all work procedural and standardized. Through the statistics of operation times, satisfaction survey, whether there are errors, negligence and complaints, health area inspection and other indicators, the nursing work is improved and promoted, and the nursing quality in the operating room is continuously improved.
9. Strengthen the management of clinical teaching and do a good job in teaching. According to the requirements of the internship program, make a teaching plan, arrange special lectures, constantly improve teaching methods according to clinical teaching experience, strengthen the cultivation and improvement of teaching ability of teaching teachers, conscientiously implement the "360 Project" and successfully complete the teaching work.
10, make preparations for the relocation of the ward building. Seriously implement ISO quality management standards, strengthen undergraduate nursing quality control, further standardize nursing workflow, conduct quantitative assessment and quality analysis on time, and all quality control indicators meet the requirements of ISO quality objectives. Organize and study the knowledge related to laminar flow clean operating room, and make preparations for the relocation of ward building.
How to compile nursing annual work plan 4
In order to further improve the quality of medical care and the professional and technical level of nursing staff. This year's nursing work should focus on nursing quality, focus on hospital development planning, adhere to the service concepts of "patient-centered" and "service, quality and safety", innovate management methods, and continuously improve social satisfaction. All nurses in thoracic surgery discussed and worked out the 20-year nursing quality work plan as follows:
First, strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.
1. Constantly strengthen nursing safety education, regard safety nursing as one of the routine topics of nurses' regular meeting every Friday, promptly remind unsafe factors in work, and put forward rectification measures, taking nursing errors inside and outside the hospital as an example to discuss and learn from, so that nurses can fully understand the error factors, new situations and new characteristics, learn from them, and make the safety alarm ring constantly.
2. Implement various rules and regulations, conduct regular and irregular inspections and supervision, and keep supervision and inspection records.
3. Strengthen the risk management of key links such as night shift, middle shift and holidays. APN scheduling and flexible scheduling system should be implemented to reduce shift frequency and work loopholes, reasonably match young nurses and old nurses on duty, and pay attention to cultivating nurses' prudence and independent spirit when they are on duty independently.
4. Strengthen key management: such as the handover of severe patients, the prevention of pressure ulcers, blood transfusion, special medication, patient pipeline management, and the assessment of existing and potential risks of patients.
5. Strengthen the care of key patients: such as surgical patients, critically ill patients and elderly patients, take these patients as the focus of discussion at the early meeting or shift change, evaluate the existing and potential risks of patients, reach a * * * understanding, and attract the attention of each class.
6. Management of key employees: such as internship nurses, rotation nurses, new nurses, etc. Educate them in legal awareness, improve their awareness of prevention and ability to resist risks, and make students clear that they can only care for patients under the guidance or supervision of the teaching teacher. At the same time, nurses with clinical experience, strong sense of responsibility and nurse qualifications are employed as teaching teachers to cultivate students' communication skills and clinical operation skills.
7. Further standardize the writing of nursing documents, reduce potential safety hazards, pay attention to the problems existing in nursing documents at this stage, and make records "objective, true, accurate, timely and complete" to avoid irregular writing, such as typos, unclear alterations, inconsistencies with doctors' records, etc., so as to standardize and standardize nursing documents.
8. Improve the emergency risk plan of nursing, pay attention to the cultivation of nurses' emergency ability at ordinary times, and make a retrospective evaluation of various emergency work, such as blood transfusion, transfusion reaction, special liquid, drug leakage, sudden power failure, etc. So as to learn from it and improve the ability of nurses to deal with emergencies.
Second, take patients as the center, advocate humanized service, strengthen nurse-patient communication, improve patient satisfaction and avoid nursing disputes.
1. The nurse in charge sincerely received the patients, sent them to the bedside, and took the initiative to do health education for the discharged patients.
2. Strengthen the education of service awareness, improve the concept of humanized active service, increase the health education day on Tuesday's basic nursing day, and make education guidance and safety precautions at any time in each class.
3. Establish health education prescriptions, issue nurse-patient contact cards, hold monthly forums to solicit opinions from patients and their families, and praise and criticize nurses with good or bad service quality.
Third, establish a system of inspection, evaluation and feedback, establish a traceability system, and the head nurse and quality control team often go deep into the ward for inspection, supervision and evaluation.
The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems in nursing work and improve corrective measures.
Fourth, strengthen the "three basics" training plan to improve the overall quality of nursing staff.
1. Ask questions twice a week in the morning, including basic theoretical knowledge, specialized theoretical knowledge, nosocomial infection knowledge, etc.
2. Conduct CPR demonstration every quarter, and be familiar with the use of first-aid equipment and instruments.
3. The weekly morning meeting is a small classroom of nursing pharmacology knowledge, and the treatment class collects the instructions of undergraduate current medication and explains the pharmacological effects and precautions for everyone. And ask questions about the core system of the hospital, so that every nurse can master it skillfully and implement it carefully.
4. Review the nursing emergency risk plan regularly and make a simulation demonstration to improve the emergency ability of nurses.
How to compile nursing annual work plan 5
In the new year, with the improvement of department conditions, higher requirements are put forward for nursing work. We should take this opportunity to pay close attention to the quality of nursing service, strictly implement rules and regulations, strengthen professional and technical training and build a high-quality nursing team. Around the overall goal of the nursing department, orthopedics has formulated the following work plan:
First, highlight professional characteristics and build a nursing brand.
As a professional and technical industry, it is the top priority of orthopedic nursing to find a correct position in opportunities and challenges and take the road of professional construction. The department focuses on training two responsible nurses to guide patients to carry out functional exercise. Further improve the means and methods of functional exercise guidance and adopt various forms of education to achieve results. It is planned to make functional exercises for common orthopedic diseases in _ _ _ _ _ _, with color pictures, and make them into a book, so that patients can better understand the significance and methods of functional exercises.
Second, do a good job in quality management.
1, in view of the difficulties and key issues in nursing work, set the work focus, and insist on integrating the humanistic nursing concept of "patient-centered" into more practical and specific work details.
2. Carry out, permeate, run through and implement standardized nursing quality standards in the whole work of each nurse, so as to make nursing quality management rule-based and form a virtuous circle.
Evaluate the quality of nursing from the patient's point of view, and take the patient's satisfaction as an important index to evaluate the quality of nursing, so that patients can really benefit from quality management.
Third, conduct standardized training.
1, cooperate with the nursing department to establish standardized training for nurses. Nurses with different seniority and ability have different training, so that everyone can develop the habit of active learning.
2. Continue to pay special attention to specialized knowledge training, improve nurses' professional quality, adopt effective learning methods such as nursing business rounds and bedside demonstrations, and improve the form of business rounds. Let experienced old nurses give lectures to new nurses and impart nursing experience. When the concept is vague, let's discuss and solve the problem together.
3. Conduct bedside nursing rounds every day, conduct secondary business study every month, conduct nursing operation demonstration and assessment once a month, and conduct teaching rounds once a month.
4. Encourage all nurses to participate in training inside and outside the hospital, exchange experiences and learn new technologies and knowledge.
Fourth, sort out the nursing process and inform.
1, a reasonable nursing workflow is the basis for the smooth development of daily work. There should be a reasonable workflow to guide the daily work of nurses in basic nursing, specialist nursing and health education. It is planned to refine each link on the basis of the existing workflow of undergraduate course, which is truly in line with the actual clinical work and feasible.
2. Effective nursing notification is necessary for patients to cooperate. We will improve admission notice, posture, treatment, special precautions and specialist rehabilitation.
Five, earnestly implement the "patient-centered" service.
1, complete the change of nurses' concept, and change the past "I want to serve" into "I want to serve". Improve the etiquette and accomplishment of nurses and create their own nursing.
2, "patient-centered" service, specific to every detail of nursing behavior. Establish standards for every work link from admission to discharge.
Sixth, cultivate excellent teams.
1, the advantages of nursing staff in hair department, using advantages to guide their work and give full play to their personal specialties.
2. Establish team spirit, let them make achievements in collaborative work and give full play to their personal strength. Let everyone participate in management to enhance their sense of responsibility and ownership.
Seventh, do a good job in information transmission and document arrangement.
Every time I attend the morning meeting on the second day of the hospital meeting, I will convey the original content, and the department staff will convey and sign in. Store the distributed documents in categories for reference. It is planned to designate a special person to manage these documents. Strive to keep pace with hospital thought and actively integrate into hospital culture construction.
Eight, to carry out the cost-benefit study of nursing.
Avoid the idleness and waste of resources, improve the utilization rate of resources and rationally allocate nursing resources.
Quantitative analysis can provide more health services suitable for social needs with as little manpower and material resources as possible, and achieve better economic and social benefits.