Tips of Shangri-La Hotel Shenzhen

Hotel reservation rules and precautions:

Payment method: front desk payment (Visacard, Peony Card, Jinsui Card, Great Wall Card, Dragon Card, Pacific Card, Oriental Card, MasterCard, American Express Card, University.

Lycra, JCBcard cash).

The room rate includes hotel service charge, excluding other hotel fees, taxes and extra requirements of guests.

Usually, the hotel check-in time is 14: 00, and the check-out time is 12: 00 at noon. In case of early check-in or late check-out, a certain fee will be charged according to the situation.

Credit card: China Bank Great Wall Card; Peony Card of Industrial and Commercial Bank of China; China Bank of Communications Pacific Card; Jin Suika, Agricultural Bank of China; China Construction Bank Longka; China Merchants Bank International Card; Master, international credit card; International credit card visa (ⅵ sa; International Credit Card Express (American Express); Diner club; International credit card

Booking process:

Step 1: After choosing a suitable hotel, make a reservation by telephone, online or fax, and report the guest's name, room type and check-in date.

Step 2: We will confirm your reservation information within one hour after receiving it.

Step 3: After receiving our confirmation, guests only need to give their names at the front desk of the hotel.

Step 4: You need to bring an adult ID card when you check in and pay a certain deposit.

Note: Hotel rooms are generally booked until 6 pm on the day of booking, and can be booked until 5 pm on holidays; If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions. Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation. Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.