I have always believed that in the field of consumption, the most routines are houses and cars. The reason why there are many routines is because they are all major items in consumer spending. Many people buy suites all their lives and work hard to change cars for several years. However, the more careful you are, the more gullible you are. All roads in the world are not as deep as those in 4S shops.
I think the fundamental reason why 4S stores dare to cheat consumers is that the market supervision is lax and they have not fulfilled their due responsibilities. Just like this Mercedes-Benz incident, this female car owner called 1 15 to report to the police, 123 15 to complain, but in the end, they all went away. If the female car owners have a demand, the industry and commerce and the Consumers Association will come forward to help them defend their rights. I don't think there will be any subsequent extreme behavior.
In the whole incident, I insist that this is not a Mercedes-Benz problem, but a human problem, a bully in a 4S shop and their arrogance. Vehicle failure is a small probability event, and this consumption is understandable. As long as you give the refund to others in accordance with the relevant regulations, you can compensate. Let's pay the bill according to the gentleman's agreement. But look at you, even if you push the ball twice and drag it three times, the female car owner has given you five chances, and you are still playing Tai Chi there. Isn't that forcing honest people to get angry?
Therefore, I hope that through this incident, the pride of 4S stores will be really frustrated, so that they can really put down their hearts and serve consumers.