Commitment letter of business service 1 In order to better serve the vast number of users, facilitate users to use telecommunications services and promote the healthy and orderly development of the telecommunications business market, this business unit has made the following commitments in its telecommunications business activities:
1. Guarantee not to forge, alter, falsely use, lease, buy or sell or transfer the business license.
Two, within 30 days after the opening of the business, the relevant information of the business shall be reported to the competent telecommunications department.
Three. Abide by the relevant laws, regulations and policies of the state and the relevant provisions of the local communication industry management.
Fourth, don't create false billing data. If it is verified that there is any form of billing fraud, it is willing to accept the punishment of the communication industry management department.
Five, actively cooperate with the telecommunications authorities to carry out supervision and management work according to law. Truthfully provide materials to ensure the authenticity and integrity of the materials provided.
Six, engaged in telecommunications business activities, the use of telecommunications equipment strictly abide by the laws and regulations of the state on telecommunications and the provisions of the Ministry of information industry on the use of telecommunications equipment into the network.
Seven, accept the industry management, supervision and inspection of the competent department of communications, and submit the business services to the competent department of communications according to the provisions of the annual report statistics system, and participate in the annual inspection according to the license annual inspection system.
Eight, to protect the communication freedom and privacy of users, except as otherwise provided by national laws, shall not provide others with the information content transmitted by users through telecommunication networks. Establish and improve the confidentiality system, keep business secrets and protect user information.
Nine, consciously implement the national telecommunications service tariff policies and standards, so that the price is clearly marked, and there will be no arbitrary charges. Ensure that the charging items and tariff standards are announced in a prominent position in the business premises. The charging standard should be strictly implemented in accordance with the relevant provisions of the competent department of telecommunications tariffs.
Ten, abide by the provisions of the business license, follow the principle of fairness, honesty and credit, and abide by business ethics.
Business service commitment letter 2 always adheres to the purpose of "quality first, honesty first", and "honest management" runs through the whole process of enterprise operation, and honest service runs through all links of tourism service.
1, strictly abide by national laws and regulations, and adhere to the law. Timely and properly handle tourists' complaints and safeguard the legitimate rights and interests of tourists.
2. While operating in good faith, provide high-quality routes and reasonable prices, unify products and prices, and consciously resist the phenomenon of zero negative tour fees.
3. In the process of tourist reception service, choose a good coach company to sign a contract with the hotel, standardize the service process, and resolutely do not use black cars and black tour guides.
4. Provide tourists with tourism products with consistent quality and value, truthfully introduce product information, and do not deceive guests.
5, the use of standardized tourism contract text, clear price, service standards and other matters, abide by the contract, fulfill service commitments, and consciously maintain the order of the tourism market.
6. Strengthen the management of production safety, implement the safety responsibility system, handle the liability insurance of travel agencies, and ensure the personal and property safety of tourists.
7. Do not operate beyond the scope, illegally transfer or transfer the travel agency business license in disguised form, and do not engage in affiliated contracting.
8. Do not violate the contract, do not lower the service standard, and do not organize to participate in self-funded projects and shopping projects outside the contract.
9. Do not publish false travel information and advertisements, mislead tourists with vague language, and cheat customers.
10, not deliberately defaulting on tour fees, and not infringing on the interests of guests.
1 1. Do not introduce or provide content to tourists that harms national interests and national dignity, which contains ethnic, racial, religious and gender discrimination, obscenity, superstition and content prohibited by laws and regulations.
Business service commitment letter 3 This seed dealership and point solemnly promise in the process of distributing seeds:
(a) according to the bright card (XX city crop seed management record book), operating seeds according to law, take the initiative to accept the supervision and inspection of relevant government departments and seed management stations at all levels, as well as the supervision of public opinion and farmers' friends.
(two) seriously study the relevant laws and regulations on seeds and the basic knowledge of seeds, and the main employees hold certificates to ensure that they know the law, abide by the law and operate in good faith.
(three) in strict accordance with the provisions of the "Seed Law" and the "Regulations on Crop Seeds in Yunnan Province", implement the seed quality inspection and registration system, establish and standardize detailed records, and save the seed purchase files.
(four) the seeds sold are varieties that have passed the national examination and approval or the provincial examination and approval in Yunnan Province, and are suitable for covering local planting areas; Packaging and labels meet the requirements of relevant laws and regulations; The seed quality meets the national standards.
(5) Standardize operation and provide quality service. Issue standardized seed sales vouchers, and make and keep true and complete seed management (sales) files; Provide relevant technical advice and guidance for seed buyers, and provide enthusiastic service to satisfy users.
(six) the operating seeds are clearly marked, the value of the goods is consistent, not shoddy, not strong enough to buy and sell, to defraud the trust of users.
(seven) timely and properly handle the complaints of seed purchase users.
(eight) the correct publicity of varieties, publicity is not misleading, not false; No bullying, fair competition, honesty and trustworthiness.
I am willing to accept criticism, education and punishment from relevant departments if I violate the above commitments.
Commitment: ××××××
* * * * Year * * Month * Day
Letter of Commitment for Business Services 4 The applicant solemnly promises as follows:
1. All application materials and relevant documents (certificates) submitted to the industrial and commercial registration department are true, legal and valid. If there is any falsehood, the applicant shall bear legal responsibility.
Two, registration (filing) matters change, to ensure that within the statutory time limit to the industrial and commercial registration department to apply for change (filing) registration.
Three. The business scope involves projects that must be approved according to law, and production and business activities can only be carried out after being approved by relevant departments, and legal responsibilities will be borne for the consequences of unauthorized production and business operations.
Four. Guarantee to exercise rights and fulfill obligations such as capital contribution in accordance with the Articles of Association.
Five, strict self-discipline, management according to law, honesty and trustworthiness, and consciously maintain a good market order.
Signature and seal of promisor: xxx
Date: xx, xx, XX, XX
Commitment letter of business service 5 In order to better serve the vast number of users, facilitate users to use telecommunications services and promote the healthy and orderly development of the telecommunications business market, this business unit makes the following commitments in engaging in telecommunications business activities:
1. Abide by the relevant national laws, regulations and policies, as well as the relevant provisions of local communication industry management.
Two, accept the industry management, supervision and inspection of the competent department of communications, and submit the business services to the competent department of communications according to the provisions of the annual report statistics system, and participate in the annual inspection according to the license annual inspection system.
Three. Guarantee not to forge, alter, falsely use, lease, buy or sell or transfer the business license.
Four, abide by the provisions of the business license, follow the principle of fairness, honesty and credit, and abide by business ethics. According to the types of telecommunications services specified in the text of the business license, operate telecommunications services within the prescribed business scope. The right to operate the telecommunications business shall not be transferred or transferred in disguise.
Five, within 30 days after the opening, the relevant information will be reported to the competent telecommunications department.
6. It shall not exceed the business type and business scope specified in the business license. It is not allowed to engage in international or Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan Province Province telecommunication business without authorization by renting international telecommunication lines, installing telecommunication exchange equipment or other means. No telecommunication business activities shall be carried out by using telecommunication services such as network infrastructure and data transmission provided by non-telecommunication business operators.
Seven, according to the law to carry out telecommunications business publicity, according to the production and release of advertisements, publicity content should be accurate and true, consistent with the business license and business coverage. When carrying out business promotion, the number of telecommunication business license shall be marked. Do not make or publish false advertisements or make misleading propaganda on the types, functions and service scope of telecommunication services.
Eight, consciously implement the national telecom service tariff policies and standards, so that the price is clearly marked, and no arbitrary charges will be charged. Ensure that the charging items and tariff standards are announced in a prominent position in the business premises. The charging standard should be strictly implemented in accordance with the relevant provisions of the competent department of telecommunications tariffs.
Nine, don't create false billing data. If it is verified that there is any form of billing fraud, it is willing to accept the punishment of the communication industry management department.
X. Ensure the safe and stable operation of the network. Do not delete or modify the functions of telecommunication networks or the data and applications stored, processed and transmitted; Do not use the telecommunication network to engage in activities of stealing, destroying other people's information or harming the legitimate rights and interests of others; Do not intentionally make, copy or spread computer viruses or attack other people's telecommunications networks and other telecommunications facilities in other ways;
Eleven, according to the national telecommunications security laws and regulations and other relevant provisions to do a good job in telecommunications network security and information security. In accordance with the provisions of the state on telecommunications network and information security, establish and improve the internal security system and implement the security responsibility system. Establish and improve the information security management system in accordance with the relevant provisions, do not provide and disseminate all kinds of harmful information, do not use telecommunication networks to produce, copy, publish and disseminate information containing the "nine prohibitions" stipulated by the state, and engage in other illegal acts.
12. Protect the communication freedom and privacy of users, and do not provide others with the information content transmitted by users through telecommunication networks, unless otherwise stipulated by national laws. Establish and improve the confidentiality system, keep business secrets and protect user information.
Thirteen, to provide users with quality services. Set up reception places, complaint telephones, mailboxes, etc. For users to consult and inquire about business content, tariffs and charges; Warmly receive user complaints, explain them realistically and solve them within a time limit; Respond to users' visits in time, record and file, and report the handling situation to the local communication industry authorities.
Fourteen, within one year after obtaining the business license, provide telecommunications services in accordance with the business types and business coverage specified in the business license. If it cannot be provided within the time limit, it shall accept the decision of the issuing authority to cancel the business license or cancel the coverage of telecommunication business.
Fifteen, according to the needs of business development, entrust other organizations and individuals to carry out telecommunications business marketing, technical services and other direct user-oriented services, to ensure that the agency behavior norms, according to the law to bear the corresponding civil liability supervision. When providing agency services, agents provide telecommunications services to users in the name of business license holders.
16. Make sure not to engage in the following activities when operating telecom services: 1. Taking advantage of its dominant position in the telecommunications business market, making unreasonable demands on other units or individuals, affecting the normal business activities of other operators; 2, for the purpose of crowding out competitors, operating telecommunications services at a price lower than the cost and engaging in unfair competition; 3. Restrict users from choosing telecommunication services provided by other operators according to law or force users to use their designated telecommunication services; 4. Disrupting the normal business activities of other operators by fabricating and spreading false news, damaging the business reputation of competitors and other improper means; 5. Stop operating the telecommunications business that has been approved without authorization.
17. Ensure that the following behaviors do not occur in the telecommunication business: 1. Restrict telecom users from using their designated services; 2. Restrict the use of telecommunication terminal equipment owned by users and licensed for network access, or force users to purchase telecommunication terminal equipment designated by them; 3, in violation of state regulations, unauthorized changes or disguised changes in tariff standards, unauthorized increase or disguised increase in tariff standards; 4. Refusing, delaying or suspending the provision of telecommunication services to users without justifiable reasons; 5. Failing to fulfill the promises made publicly to telecom users or making misleading false propaganda; 6. Making things difficult for telecom users by unfair means or retaliating against telecom users who complain.
Eighteen, actively cooperate with the telecommunications authorities to carry out supervision and management work according to law. Truthfully provide materials to ensure the authenticity and integrity of the materials provided.
Nineteen, in the telecommunications business activities, the use of telecommunications equipment strictly abide by the laws and regulations of the state on telecommunications and the provisions of the Ministry of Information Industry on the use of telecommunications equipment into the network.
Twenty, business units in violation of the above commitments, willing to accept the administrative punishment made by the Department in charge of transportation according to law.
Twenty-one, this letter of commitment is in duplicate, one for the competent department of communication industry and one for the business unit.
Applicant (seal):
Signature of legal person:
Date of application:
Commitment letter for business service 6 Commitment letter for operating telecom business in good faith according to law In order to better serve consumers, facilitate consumers to use telecom business and promote the healthy and orderly development of the telecom business market, this business unit makes the following commitments when engaging in telecom business activities:
1. Abide by the relevant national laws, regulations and policies and the relevant provisions of industrial and commercial administration.
2. Guarantee not to forge, alter, fraudulently use, lease, buy or sell or transfer the business license.
Third, consciously operate in a civilized and honest manner, implement national laws, regulations, policies and industry norms in an exemplary manner, follow the principles of fairness, openness, legality and honesty, and consciously safeguard the market operation order and service order.
Fourth, do not deceive consumers, do not deal in fake and shoddy products, do not violate regulations, do not make false propaganda, do not set overlord clauses, and do not use contract format clauses to infringe on consumers' legitimate rights and interests. Effectively safeguard the legitimate rights and interests of consumers, strive to create a standardized and harmonious market consumption environment, and promote social harmony and stability.
Five, to ensure that the following acts do not occur in telecommunications services:
1. Restrict consumers from using their designated services;
2. Restrict the use of telecommunication terminal equipment owned by consumers and licensed for network access, or force users to purchase telecommunication terminal equipment designated by them;
3, in violation of state regulations, unauthorized changes or disguised changes in tariff standards, unauthorized increase or disguised increase in tariff standards;
4. Refusing, delaying or suspending the provision of telecommunication services to consumers without justifiable reasons;
5. Failing to fulfill the promises made to consumers publicly or making misleading false propaganda;
6. Making things difficult for consumers by unfair means or taking revenge on consumers who complain.
Six, according to the law to carry out telecommunications business publicity, according to the law and after the registration of the administrative department for Industry and commerce, advertising, advertising content is accurate and true, do not make, publish false advertisements or make misleading propaganda on the types, functions and service scope of telecommunications business.
Seven, consciously implement the policies and standards formulated by the state. Telecom service charges shall be clearly marked, and no arbitrary charges shall be charged. Ensure that the charging items and charging standards are announced in a prominent position in the business premises, consciously abide by the Consumer Protection Law, and do not deceive consumers. Hang the 123 15 rights protection board in a conspicuous position in the business premises, and publicize the telephone number of consumer complaints.
Eight, don't go beyond the business license and the business scope stipulated in the business license without authorization.
Nine, warm service, kind attitude, strengthen industry cooperation, promote enterprise integrity exchange and cooperation, mutual benefit, and oppose unfair competition.
Ten, actively cooperate with the supervision and management work carried out by the administrative department for Industry and commerce according to law, truthfully provide materials to ensure the authenticity and integrity of the information provided.
Eleven, if the business unit violates the above commitments, willing to accept the administrative punishment made by the administrative department for Industry and commerce according to law.
Twelve, this commitment in duplicate, the administrative department for Industry and commerce and business units each hold one copy.
Supervision Department (Seal): Signature of person in charge:
Commitment unit (seal): signature of person in charge:
XX，XX，XX，XX
7 Yancheng Administration for Industry and Commerce Business Service Commitment Letter:
Solemnly promise: the industrial and commercial department has informed the examination and approval department of the relevant examination and approval matters. After obtaining the business license, our enterprise shall go through the examination and approval formalities at the examination and approval department in time, and shall not engage in relevant business activities before obtaining the administrative examination and approval. If it is necessary to engage in post-approval business beyond the registered business scope, the business scope change registration and corresponding approval procedures shall be handled first, and relevant business activities shall not be engaged without relevant approval.
Signature: xxx
Xx，xx，XX，XX
Business service commitment letter 8 Non-business Internet bulletin board service providers solemnly promise to abide by the relevant provisions of this commitment letter. In case of violation of the relevant provisions of this Commitment, the non-operating Internet bulletin board service provider shall bear all civil, administrative and criminal responsibilities arising therefrom.
1. The non-operating Internet bulletin board service provider promises to abide by the Regulations on the Security Protection of Computer Information Systems in People's Republic of China (PRC), the Measures for the Administration of Internet Information Services, the Measures for the Administration of the Security Protection of International Networking of Computer Information Networks and other relevant laws, regulations and administrative rules of other countries.
Two, to ensure that the network does not endanger national security, do not disclose state secrets, do not infringe on the interests of the state, society, collective and the legitimate rights and interests of third parties, and do not engage in illegal and criminal activities.
Three. Non-operating Internet bulletin board service providers promise to do a good job in information security management of non-operating Internet bulletin board services in strict accordance with relevant national laws and regulations, and set up information security responsible persons and information security examiners according to the requirements of relevant government departments.
Four. Non-operating Internet bulletin board service providers promise to improve various network security management systems and implement various security protection technical measures.
Verb (abbreviation of verb) The non-profit Internet bulletin board service provider promises not to make, copy, consult and disseminate the following information:
1. basic principles of opposing legal provisions;
2. Endangering national security, revealing state secrets, subverting state power and undermining national unity;
3. Damage to national honor and interests;
4. Inciting national hatred and discrimination and undermining national unity;
5. Destroying the state's religious policy and propagating cults and feudal superstitions;
6. Spreading rumors, disrupting social order and undermining social stability;
7. Spreading obscenity, pornography, violence, murder, terror or abetting a crime;
8. Insulting or slandering others and infringing upon their legitimate rights and interests;
9. Containing other contents prohibited by laws and administrative regulations.
Six, non-operating Internet bulletin board service providers promise not to engage in the following activities that endanger the security of computer information networks:
1. Deliberately making and spreading destructive programs such as computer viruses;
2 other acts endangering the security of computer information networks.
7. The non-operating Internet bulletin board service provider promises to take emergency measures immediately, keep relevant original records, report to the government supervision department within 24 hours and inform your unit in writing when a major security accident occurs in the computer information system.
Eight. In case of violation of the relevant provisions of this letter of commitment and relevant national laws and regulations, the non-operating Internet provider in bulletin board service shall directly bear corresponding legal responsibilities, and if property losses are caused, the non-operating Internet provider in bulletin board service shall directly compensate. Yunnan Communications Administration has the right to stop its related business.
Nine, this commitment shall come into force as of the date of signing.
Commitment to earnestly fulfill the promise of non-operating Internet bulletin board service, strictly implement the provisions of the above information security book, and ensure that the provided network services are legal. In violation of the provisions, voluntarily accept the handling of the relevant administrative departments.
Signature of non-operating Internet bulletin board service provider: (company seal)
Date: Year Month Day
Business service commitment letter 9 Shaanxi Provincial Communications Department Transportation Administration:
According to the Regulations of the People's Republic of China on Road Transportation, our company makes the following commitments on the operation and service quality of road passenger trains:
The first is to organize the implementation in strict accordance with the specific contents of the class line license. The starting and ending points of this permitted train route are: the route direction is, the departure station is, the arrival station is, the transportation capacity is put into use, the vehicle type is put into use, the vehicle category is, and the operation period of the train route is to.
Article 2 Integrity management and quality service. Do not shorten or extend the line without authorization; Not overloaded; Do not pick up guests outside the station or attract guests along the way; Live up to, sell, slaughter or dump customers; No passengers on the way; Stop at the approved passenger station; Follow the prescribed route.
The normal operation time of the shuttle bus (except for force majeure factors), overtime compensation standard, mileage fare table and other commitment terms are announced in the carriage. Go to work on time and arrive on time to ensure that passengers can ride quickly; Put in the vehicles of the specified grade, do a good job in technical maintenance of the vehicles, keep the vehicles clean and tidy, ensure that the air conditioning, sanitation, bedding (seats) and other equipment and facilities in the vehicles are complete and in good condition, and ensure a comfortable riding environment for passengers.
Article 3 The vehicles purchased by the Company shall be put into operation, ensuring that no operators are employed to operate, and shall be responsible for the unified operation and management of the passenger line, ensuring that the right to operate the passenger line is not transferred or leased. Sign labor contracts with drivers and flight attendants.
Article 4 Strict self-discipline and obedience to management. Violation of the first commitment, not according to the specific content of the license organization and implementation, self-rectification. If the level and technical condition of the vehicles put into operation on this line can not meet the requirements, they will stop working voluntarily; In violation of the specific compensation promised in Article 2, the relevant drivers and passengers are disembarked for rectification for the first time, and the relevant drivers and passengers are dismissed for the second time, and the processing results are reported to the provincial bureau where the transportation management institution and the originating station are located, and the line card is unconditionally recovered for the third time and turned over to the provincial bureau; Major service quality complaint accidents are exposed by news media at or above the provincial level, or affiliated operation is implemented, or the right to operate the class line is leased or transferred, or the class is suspended for more than 3 months, the line card is unconditionally recovered and turned over to the provincial bureau. Due to the above situation, the company will bear the disposal of the vehicles originally put into operation and the economic losses caused, and will not apply for new passenger lines within one year.
Commitment enterprise: signature (seal)
Xx，xx，XX，XX
Business Service Commitment Letter 10 Ganzhou Transportation Management Office:
In the course of road passenger transport operation, the company solemnly promises to the society and road transport management authorities as follows:
1. Strictly abide by the Regulations of the People's Republic of China on Road Transportation and the Regulations on the Administration of Road Passenger Transportation and Passenger Stations, and consciously accept the handling of the industry management department if there is any violation of the above laws and regulations.
Two: operate in good faith, provide excellent service, do not shorten or extend the line without authorization, do not overload, do not get on or off the bus outside the station or attract passengers along the way, do not stop halfway, kill or abandon passengers, stop at the specified passenger station and operate according to the specified line.
Three: hang the line sign board according to the regulations, post the complaint telephone number in the car, supervise the telephone number, dispatch the vehicle to run normally, start on time, arrive on time, ensure the passengers to ride quickly, do a good job in vehicle technical maintenance, protect the vehicle clean and tidy, ensure the air conditioning, seats and other equipment and facilities in the car are complete and sanitary, and ensure the passenger riding environment.
Four: Take active measures to organize passengers to transfer when they can't continue driving due to failure on the way.
Five: Strictly check and stop passengers on the way, and drivers and flight attendants carry relevant certificates according to regulations.
Six: consciously obey the management of transportation administration and consciously accept the supervision and inspection of law enforcement personnel of transportation administration.
Seven: In case of emergency, obey the dispatch and complete emergency transportation tasks such as foreign affairs, emergency rescue and disaster relief on time.
Commitment enterprise:
Person in charge:
date month year
Business service commitment letter 1 1 As the owner of catering service unit, I know that the quality, safety and hygiene of the food we provide are directly related to the health and life safety of consumers. In order to ensure the safety of people's food consumption and safeguard the legitimate rights and interests of consumers, the owner solemnly promises as follows:
First, strictly abide by the national Food Safety Law, Food Hygiene Management Measures for Catering Industry, Consumer Protection Law and other relevant laws and regulations, strictly implement the catering industry norms, and firmly establish the concept of safety first and honest management.
Two, strictly implement the effective "health certificate" system for employees, and regularly do a good job in health examination and health knowledge training for employees.
Three, the purchase of beverages, drinks and other foods and their raw materials, condiments meet the relevant hygiene requirements, do not sell fake and shoddy food, to provide consumers with safe service facilities and consumption environment.
Four, tableware must be washed and disinfected before use, in line with the relevant national hygiene standards, and the unsterilized tableware shall not be used by customers.
Five, the implementation of price tag, clearly indicate the prices and specifications of pasta, dishes, drinks and other related commodities in the menu and price list.
6. The owner (legal representative) of the catering service unit, as the first person responsible for food safety, is fully responsible for the food safety of catering operations. If the food provided harms the rights and interests of consumers, it shall be handled voluntarily in accordance with the provisions of laws and regulations such as the Law on the Protection of Consumer Rights and Interests.
Please supervise the above commitments from all walks of life.
Name of Commitment Unit: (Seal) Owner of Commitment Unit:
(Legal Representative)
Health license number:
Business license number: supervision unit: (seal)
Supervisor:
Date of Commitment: Year Month Day