This number is a unified service hotline provided by Shandong Expressway Group, which aims to provide road rescue, information consultation, complaints and suggestions for the majority of car owners. When the owner dials this number, he can know the traffic information in time, inquire about the handling and use of ETC, and obtain the charging standard of expressway. And seek road rescue service in case of emergency.
First, the function of Shandong expressway service number
Expressway service telephone number 96660 is a multifunctional comprehensive service hotline. It not only provides real-time traffic query service to help car owners avoid congested road sections, but also answers questions such as ETC handling, use and recharge. In addition, if the owner encounters an emergency such as vehicle failure or accident during driving, he can also call this number to request road rescue service. At the same time, car owners can also make complaints or suggestions on the service quality of Shandong Expressway through this number, so that Shandong Expressway can continuously optimize the service level and improve the satisfaction of car owners.
Second, how to use the Shandong expressway service number?
It's easy to use Shandong Expressway service number. The owner only needs to dial 96660 and select the corresponding service option according to the voice prompt. If you need to query road information, you can enter the name of the destination or road section according to the prompt, and the system will automatically broadcast the relevant road conditions; If you need to consult ETC questions or request road rescue, you can choose the corresponding options according to the prompts and communicate with customer service staff. In the process of use, the car mainly keeps the phone open so that the customer service staff can get in touch with him in time.
Third, the importance of Shandong Expressway service number
The existence of Shandong expressway service number is of great significance to car owners. It can not only provide convenient information inquiry and road rescue services for car owners, but also help car owners solve various problems encountered during driving. At the same time, through the complaints and suggestions of the owners, Shandong Expressway can continuously improve the service quality and enhance the safety and comfort of road traffic.
To sum up:
The service telephone number of Shandong Expressway is 96660, which provides road rescue, information consultation and complaint suggestions for the majority of car owners. When the owner dials this number, he can know the road information in time, inquire about the handling and use of ETC, and obtain the charging standard of expressway. At the same time, when encountering an emergency during driving, you can also seek road rescue services. The existence of this number is of great significance to the owner. It can not only provide convenient service for car owners, but also help Shandong Expressway to continuously optimize the service level and improve car owners' satisfaction.
Legal basis:
Road Traffic Safety Law of the People's Republic of China
Article 68 provides that:
When a motor vehicle breaks down on the expressway, it shall be handled in accordance with the relevant provisions of Article 52 of this Law; However, a warning sign should be set at a place150m away from the direction of the faulty vehicle, and the personnel on the vehicle should be quickly transferred to the right shoulder or emergency lane to give an alarm quickly.
People's Republic of China (PRC) Highway Law
Article 7 provides that:
Highways are protected by the state, and no unit or individual may destroy, damage or illegally occupy highways, land used for highways and ancillary facilities for highways. All units and individuals have the obligation to take good care of highways, land used for highways and ancillary facilities of highways, and have the right to report and accuse acts that destroy or damage highways, land used for highways and ancillary facilities of highways and affect highway safety.