What is the content of hospital voluntary service?

Summary: Warm service in outpatient and emergency departments. Volunteers provide medical guidance, consultation, cost inquiry, escort, tobacco control, order maintenance and other services for outpatient and emergency patients, and actively guide and assist patients to use one-card and make appointments for medical treatment.

Personal service in the ward. Provide general life care, communication, accompanying inspection, consultation, cost inquiry, health education, escort, tobacco control and other services for inpatients.

A volunteer refers to a person who voluntarily contributes his time and energy to improve social services and promote social progress without any material reward.

Voluntary work has four characteristics: voluntary, unpaid, public welfare and organizational. Taking part in voluntary work is both "helping others" and "self-help", as well as "enjoying others" and "enjoying oneself". Participating in voluntary work is not only to help others and serve the society, but also to convey love and spread civilization.

Personalization and humanization of voluntary service can effectively narrow the spiritual distance between people, reduce alienation, and play a positive role in alleviating social contradictions and promoting social stability.