1) Improve the ability to communicate with users. Through the tracking of users, we can know their cognitive level of products, and the information will be fed back to the enterprise in time to make the next plan. For example, pre-sales and after-sales must be done well enough. We must also make great efforts in the user experience.
2) The original intention of e-commerce development is to bring convenience and benefits to consumers. If an enterprise wants to develop faster and better, it must bring certain benefits to consumers, such as doing well enough in price and distribution services.
Let's focus on these two aspects. There is a lot of content, so you should organize it yourself. This is the topic of the final exam. After studying e-commerce for half a year, I still have to learn something. Don't just wait for someone to give you an answer online.