According to your description, if the mobile phone is connected to a mobile power supply, it is charged, but only the current output identification light can't recognize that it is on, which may be the following situations:
1. The charging mode of the mobile phone itself is pulse mode. Due to the different charging methods of the mobile phone itself, the current identification sensor cannot work normally, which is not an abnormal product and does not affect the charging of the mobile phone;
2. induction lamp fault of mobile power supply. If other brands and models are tested, the same situation will occur, but the charging state of the mobile phone is still normal, indicating that the current identification light of the mobile power supply itself is faulty, which will not affect the charging function of the mobile power supply or the use of the mobile phone;
3. The mobile power supply is not normal. The tested mobile phones are all in the same situation, and the mobile phones are not in a charging state, indicating that there may be something abnormal in the mobile power supply. It is suggested to take the products and related shopping vouchers to the nearest Pinsheng store for testing:
Products are all Pinsheng genuine products;
Go with a valid shopping voucher; Small receipts, invoices, receipts, etc. , online shopping can also provide online shopping history)
During the one-year warranty period; (Warranty time: physical store purchase starts from the purchase date on the purchase voucher, and online shopping starts from the arrival date)?
The product was confirmed by the staff to be caused by quality problems.
Note: Online shopping must be purchased at Pinsheng authorized online merchants or Pinsheng direct sales stores. If it is not authorized or the authorization period has expired, please contact the seller of your online shopping store for handling. Authentication of online business authorization information: /Security.shtml
Meet the after-sales conditions, the staff will provide you with the corresponding after-sales service. If you have any other questions, please pay attention to Pinsheng official WeChat official account: Pinsheng online consultation or call Pinsheng customer service center at 400-088-9898 for details.
The picture shows easy charging 4th generation10000mah (/product/details/2635):
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