Generally speaking, Hellobike will only incur a fee if the scan code is successfully unlocked, and the fee will not be deducted if the scan code is not unlocked. Don't worry, if it's a system problem, just call the customer service for feedback, and the customer service staff will take care of it.
Hellobike is a bicycle company dedicated to providing users with light and free travel tools. It has been launched in Hangzhou, Ningbo, Fuzhou, Xiamen, Tianjin and other cities, and will be launched in the global market in the future to facilitate everyone's travel.