The channels for lodging complaints against educational institutions are as follows: 1. Consumers can complain to the local education department. Consumers can complain to the local administrative department for industry and commerce. 3. Consumers can call 123 15 to make a complaint.
Legal objectivity:
Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests. Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests disputes between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.