Receptionist's job responsibilities 1
1. Responsible for receiving, accepting and confirming the guest's reservation.
2. Be responsible for answering guests' questions about ordering food and providing relevant information of hotel restaurants.
3. Responsible for reporting the ordering situation to the banquet manager, compiling the "Seating Schedule", notifying all restaurants and forwarding the "Banquet Schedule".
4. Take the initiative to lead the guests to their seats and pass the menu to the guests.
5. Patiently answer the questions raised by the guests.
Receptionist job responsibilities 2
1. Be responsible for the initial reception, guidance, contact and coordination of front desk guests and visitors, so that outsiders can contact the relevant personnel of the company quickly and smoothly.
2. Be responsible for the accuracy of the telephone number prompt in the company's telephone book, and update the information with the person in charge of the telephone number of the system department in time.
3. Responsible for supporting the switchboard operator in charge of property management to handle and transfer calls (working hours) entering the switchboard, so that telephone inquirers can smoothly obtain basic information released by the company, or make external calls quickly contact relevant personnel of the company.
4. Be responsible for the reservation and allocation of conference rooms, so that the public conference rooms in the building can be used reasonably and efficiently.
5. Responsible for managing the sending and receiving of letters, so that the letters in the building can be delivered to the recipients safely and quickly.
6. Responsible for maintaining the order of the front desk of the building and keeping the front desk in a clean, quiet and orderly environment.
Receptionist job responsibilities 3
1. Responsible for answering questions related to audience consultation and visit.
2. Be familiar with the tour, exhibition and comprehensive services of our library, be proficient in English, and provide high-quality English consultation and explanation services.
3. Understand the main tourism and travel information in this area, as well as the traffic, scenic spots and business information near the museum, and serve the audience with sincere enthusiasm.
4. Under the command of the foreman, cooperate with others to complete the diversion and guidance of the audience.
5. Undertake telephone consultation services.
Receptionist job responsibilities 4
1. Be loyal to their duties, love their jobs, be familiar with their business, act impartially, and conscientiously implement national laws and regulations and enterprise rules and regulations.
2. Dignified appearance, generous manners, fluent language, kind attitude and enthusiastic service, representing and maintaining the corporate image.
3. Strengthen study, improve quality, do a good job, accept letters and visits from employees and all staff who come to the company in time, and publicize national laws and regulations, the party's principles and policies and company rules and regulations through various channels.
4. Warm reception, patiently listen to the opinions and demands of visitors, patiently do a good job in propaganda and explanation, and contact relevant departments to explain the questions raised by visitors in time to avoid delay and solve problems for visitors.
5. Seriously coordinate and deal with visiting problems, guide visitors and maintain the normal working order of the office building; In case of emergency, report to the security office and the police station in time; Major letters and visits should be reported to the leaders in charge of the company in time.
6. For all visitors, carefully register, assign, transfer, supervise and reply. And classify and summarize the monthly letters and visits and report the results to the company leaders.
Receptionist job responsibilities 5
1 according to the company's development strategy, organize the formulation of monthly and annual sales plans and personal work plans.
Obey the leadership of the exhibition hall supervisor, provide first-class reception service for guests according to the procedures and standards stipulated by the company, and hand it over to the sales consultant.
Familiar with the general situation of the company, able to answer general questions raised by guests and provide non-confidential information on a regular basis;
Responsible for the reception of visiting customers, statistics and transaction analysis of incoming calls and incoming data.
Assist sales consultant to handle related sales matters.
Responsible for customer reception and information entry.
7 Keep the front desk area clean and tidy, and carry out daily maintenance on newspapers, magazines and bonsai plants in this area.
Responsible for managing the cleaning and maintenance of office supplies and office equipment at the front desk.
9. Be responsible for receiving and forwarding telephone calls, mails and letters, and recording, sorting and archiving work information;
10 Assist the sales consultant to complete the sales process, improve and supervise the customer information files;
1 1 Complete other tasks assigned by the exhibition hall supervisor.
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