How to establish private letter consultation mode in Tik Tok

1. Log in to mp.toutiao.com backstage, click "Tik Tok" in the left navigation bar, and select "Message Management" in the left sidebar to set private messages.

2. Click the "private message automatic reply settings" option. After users send private messages to Enterprise, they will automatically get an automatic reply. The reply content is customized and edited by Enterprise, with a maximum of 300 words, supporting illustrations.

3. Click the "keyword automatic reply settings" option. When the private message sent by the user to the enterprise number contains keywords, it will automatically get a reply message with enterprise number set. A keyword can be set for each rule, and the reply content can be customized and edited by the enterprise number. The maximum number of words is 300, which supports picture input.