12345 is aimed at the problems encountered by the people in society, and it can be solved by calling this number to complain, which provides certain convenience for the people.
The service hotline 12345 is set up by local municipal governments in different ways, including telephone 12345 and network 12345.
12345 service hotline is usually used for:
1, public service information consultation on administrative functions, responsibilities, policies and procedures.
2 complaints, opinions and suggestions on administrative management, social management and public services.
3. Non-emergency management and service assistance within the scope of administrative functions and powers.
4 report violations of laws and regulations by citizens, legal persons and other organizations that endanger people's lives and property, endanger public property and affect economic and social development.
5. Praise the efficiency and administrative effectiveness of government departments and their staff.