As for 10 yuan, it should be caused by system problems. Also called 10086 to cancel, and deducted me 10 the next month. Later, I called the labor service and told him to pay back the money the next day after I finished processing it for me. Just try it.
I hope it helps you.
Don't reply to strange messages. Strange phones are also dark. Never call the one that appears on TV and begins with 106. Although it is free, it is super expensive to make that call or send that message.