1, call the Beijing traffic service hotline. The Beijing Traffic Service Hotline 96 166, which integrates five major transportation industries, including public transport, subway, all-in-one card, expressway and long-distance passenger transport, and integrates 20 kinds of traffic information, was officially put into trial operation. As long as citizens dial this number before going out, they can choose the best travel route and learn about travel information.
2. You can also call the urban construction service hotline to complain. It is the national public service telephone number for the construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, construction market and other aspects.
3. First remember the license plate number, frequency and basic information of the bus driver, and then you can complain about related problems through the complaint hotline of the bus management company where the bus is located, or call the mayor's hotline of the city where you are located to write a complaint letter to the bus company or the government, and the corresponding competent department will reply after receiving it.