1. Call 12345 citizen hotline comprehensive service platform, which mainly accepts complaints, reports, opinions and suggestions on government information consultation, non-emergency assistance, public * * * management of governments at all levels, public * * * services, urban construction, urban management and economic and social development.
2. Go to the customer service hall of An Metro Operation Branch at Laodong South Road 12, Lianhu District.
Both of the above methods can complain about the related problems of Xi subway, and I hope it will help you.