Qian' an mayor hotline

Qian 'an Mayor's Hotline 12345 belongs to the management of government departments. Mayor's hotline 12345 can solve the consultation of government information and public service information such as work responsibilities, policies and regulations, work procedures, law enforcement procedures and administrative examination and approval of the organizer, non-emergency help within the scope of the organizer's duties, complaints and suggestions on urban governance, public services, market supervision and economic and social development, and services to administrative organs and public services.

12345 service hotline is usually used for:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

Legal basis: Article 41 of the Constitution of People's Republic of China (PRC).

People's Republic of China (PRC) citizens have the right to criticize and make suggestions for any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.

For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress it, and no one can retaliate.

People who have suffered losses due to the infringement of civil rights by state organs and state functionaries have the right to compensation according to law.