Why can't the public rental consultation telephone always get through?

Mr. Qi, a citizen of Baoji who works in An, received a notice from the Management Committee of Baoji High-tech Zone a few days ago to go through the registration procedures of public rental housing, and announced three consultation calls in a short message. However, when I called for advice, the line was busy 47 times. In desperation, Mr. Qi rushed to Baoji and found that the staff picked up the receiver of one of the phones and put it aside, artificially busy the line.

The phone number was busy 47 times.

I had to rush from Xi to Baoji for consultation.

On September 15, Mr. Qi, a citizen of Baoji who works in An, received a notice from the Management Committee of Baoji High-tech Zone to go through the registration procedures for public rental housing, and three consultation telephones were announced in a short message. As he was not sure what information to bring in the registration, Mr. Qi called for advice, but from 2: 30 pm on 18 to the morning of 19. Mr. Qi made three calls in turn for 48 times, of which 47 were busy. The only time I got through, the other party was talking to the person on the other end of the phone, and hung up without answering Mr. Qi. In desperation, Mr. Qi had to take a leave of absence from An and rush back to Baoji for on-site consultation.

Mr. Qi said that he started to apply for public rental housing on 20 14. After passing the qualification examination, he hasn't shaken the number twice before. On September 15, he was very excited after receiving the notice. "I was in Xi 'an recently, and I wanted to consult first after receiving the notice, so as not to make a trip in vain. As a result, the consultation phone couldn't get through. I had to travel from Xi to Baoji for consultation on June 19.

Mr. Qi told the Huashang Daily reporter that he found the reason why the telephone line was always busy at the registration site. "1 19 at 0: 00 in the morning, I came to the registration site. There were three telephones, two of which were answered, but a telephone number of 039 was put aside and the line was busy when the telephone came in. I asked the staff why they did this, and they didn't answer. "

Mr. Qi said that it is typical laziness and fraud to advocate functional departments to improve efficiency, window units to strengthen services, and staff not to answer consultation calls because the line is busy artificially.

The staff said they had a sore throat and couldn't answer the phone.

Urban Construction Bureau of High-tech Zone: Management will be strengthened

What the hell is going on? On the morning of September 20th 10, the reporter went to the registration site of public rental housing located on the 7th floor of the High-tech Zone Management Committee, and saw an endless stream of citizens coming to register. A * * was answered by five staff members, two consultation calls kept ringing, and two staff members answered normally, but a telephone receiver with the tail number of 880 was put aside, and the reporter dialed on the spot, and the voice prompt was busy. Not far from this phone, two staff members sat idle for part of the time, but they didn't want to leave the phone on again.

1 1 in the morning, after learning this situation, Deputy Director Yao of Baoji High-tech Zone Management Committee came to the registration site and asked the staff why they put the receiver aside. A female staff member said that she had a sore throat, so she couldn't answer the phone.

Deputy Director Yao instructed another male staff member to answer the phone. Shortly after hanging up, a phone call came in. But soon the male staff went out, and the phone kept ringing, but no one answered.

A staff member surnamed Chen from the Urban Construction Bureau of High-tech Zone told the reporter that due to the shortage of manpower, some staff members in charge of public rental housing registration were seconded from the community, and they will further strengthen management.

People's public servants should think what the people think and overcome their own difficulties, and don't regard the consultation telephone as a decoration.