The salary of the customer service specialist/assistant of Shanghai Trance Cosmos Information Technology Service Co., Ltd. was shared by four friends in the work circle: the average salary of the customer service specialist/assistant is 4,537 yuan/month, of which 40% is in the range of 4,000-5,000 yuan/month, and 20% is in the range of 3,000-4,000 yuan/month.
quality requirements
A qualified customer service staff should have strict work style, enthusiastic service attitude, skilled business knowledge and positive learning attitude, patiently explain to customers and listen to their opinions with an open mind.
Enthusiastic working attitude
A qualified customer service staff can devote themselves wholeheartedly only if they love this business, so this is a necessary condition for a qualified customer service staff.
Skilled business knowledge
You should be proficient in business knowledge and study hard. Only by mastering the business knowledge related to the job can we accurately provide users with various services such as detailed consultation, business inquiry, business handling, feedback, complaint handling, etc., so that customers' problems can be solved and they can enjoy warm services.