Here are the detailed steps to use Find My Mobile:
Log in to Huawei Cloud Hosting official website () on a computer or other device browser, or log in to the "Find My Mobile" application on another Huawei mobile phone. Log in with the same Huawei account and password as the lost device.
Positioning equipment. After you open Find My Mobile and log in successfully, select the device you want to find in the device list. (Note: If this device is not listed in the list of "Find My Mobile Phone" devices, it means that "Find My Mobile Phone" has not been turned on, so you cannot use Huawei's mobile phone search function. I suggest you contact the public security organs or mobile phone number operators such as mobile telecommunications for help.
After successful location (for example, the location is offline, the device may not be turned on or connected to the network, etc.). , and does not meet the condition of "find my mobile phone")
1) locks remotely and sends alarm information.
You can find my phone >: Remote Locking "Set a digital screen lock password for the device to lock the phone. This password is different from Huawei account password, and only numeric password can be set. Note: If your device has already set the screen lock password, you don't need to set the screen lock password again through "Find My Mobile" (EMUI5.0 and above). You can also support the setting of locking information. After the setting is successful, the information will be displayed on the screen of the locking device. If an SD card is inserted into the device, the SD card setting password can also be locked.
Send warning messages, try to use friendly communication terms, and leave your mobile phone number so that the other party can contact you (for example, hello, this mobile phone is very important to me, please contact me as soon as you find my mobile phone, thank you very much! The mobile phone number is * * *.
Location successful
locking device
Send a warning message
2) Play the ringtone: you can check the location information of the device, you can go according to the location information, and you can play the ringtone when you arrive at a nearby location, so that you can find the approximate location of your mobile phone faster through the ringtone (try to avoid turning on the ringtone when you don't arrive, to prevent the person who owns the mobile phone from being forced to turn off, so that you can't locate it, and the located device can turn off the ringtone actively). Note: If the device is not connected to the Internet, the ringtone cannot be played.
3) You can delete data to protect your information security.
If the location fails, "Offline" or "Device Not Online" will be displayed, indicating that your device may be turned off or does not meet the location conditions, but you can still lock and erase data remotely. This directive will take effect immediately after the equipment is successfully located to ensure the security of your information.
Click Erase Data, and all content data of the device will be permanently deleted, but the backup data hosted by the cloud will not be affected. After clicking Erase Data, you can only locate the ringtone that cannot be locked. Erasing data is irreversible, so please be careful. (Note: Mobile phones below EMUI4.0 cannot continue to locate and track after erasing data).
4) If the "Send Last Location" switch of the mobile phone is turned on, when the battery of the device is almost exhausted (5% ~ 10%), the device will automatically send the last location information to the server. If this switch is not turned on, the device will not automatically trigger positioning.
If you lose your Huawei mobile phone and the device password may have been stolen by the other party, the following steps can help you:
Report the loss or theft of your equipment to your communication operator, and disable related functions to prevent others from using the call and SMS functions and avoid losses.
Change the passwords of other Internet applications on the device or freeze accounts, such as WeChat and Alipay.
If you have a Huawei account and have logged in on the lost device, it is recommended to modify your Huawei account password to prevent anyone from accessing cloud data from your lost device. You can't locate the device by logging into Huawei account without turning on the "Find My Mobile" function. If you don't have a Huawei account, or you don't log in to a Huawei account, you can't locate the device.
You can try to make a phone call or try to communicate with each other. If negotiation fails, you can report to the local public security organ for treatment or help.
If you have a Huawei account and have logged in on the lost device, it is recommended to modify your Huawei account password.
Modify Huawei account password according to the following steps:
A computer or other device browser logs in to Huawei Cloud Hosting official website () and enters the account password;
Click the account name in the upper right corner and select my Huawei account;
Click Change Password in Accounts and Security;
Password modification is done through the old password.
note:
1. To use the "find my mobile phone" function, you must meet the requirements at the same time: log in to Huawei account on the device, turn on the "find my mobile phone" function, turn on the mobile phone and connect to the Internet.
2. If account protection is turned on for Huawei account, you need a security verification code to log in to the Find My Mobile APP, and you can only log in to the account through a credit device (a device that has logged in with the same account) or a mobile phone verification code. Therefore, you need to use a password and verification code to confirm your identity when logging in to Huawei account for the first time on a new device to protect information security. Usually, the security code is displayed on the credit device. If the verification code is not displayed in the credit device, you can choose to send the security verification code to the secure mobile phone number (bind the secure mobile phone number and secure email address at the same time, and send it to the secure mobile phone number by default), and log in to Huawei account after receiving the security verification code sent by Huawei account via SMS.
Note: If you can't receive the verification code through the secure mobile phone number, you need to use the "Find My Mobile" positioning device urgently. It is recommended to log in to Huawei Cloud Hosting official website () to use the function of finding mobile phones, and you can log in without verification.