What department is 123 19?

123 19 is the telephone number of the urban construction department. This kind of telephone is national and used in most cities. The contents accepted by the urban construction service telephone include public transportation, illegal construction, gas, heating, water supply, sanitation of public toilets, littering, posting advertisements, scribbling on walls, littering, destroying urban trees, and occupying green spaces.

It is the special telephone number for public service in the national construction industry determined by the Ministry of Construction and the Ministry of Information Industry. 123 19 is mainly responsible for accepting the damage and lack of municipal facilities such as urban roads, bridges, tunnels, footbridges, drainage networks, underground passages and lighting. , accept the problem of water accumulation in roads, bridges and pedestrian bridges in urban built-up areas, and accept the problem of damage and damage to municipal facilities in urban built-up areas.

The opening and operation of 123 19 service hotline has effectively solved the current situation that law enforcement personnel are the main managers and participants in urban management. Now, citizens can call the urban management service hotline 123 19 to reflect any problems related to urban management, so as to realize the zero-distance communication and service of "123 19" and let the general public participate in the urban management work, fully embodying the service purpose of "people's cities are managed by the people and cities are managed by the people".