First of all, we need to collect relevant information, evidence, telephone records and other supporting materials. After placing an order, you can choose to complain and report to the public security department, Internet management department, industrial and commercial department, consumer association, industry management department and related institutions, and the latter can choose to go directly to court. Then submit relevant evidence materials, and make corresponding data records, waiting for the subsequent notice of handling the case.
Legal basis: Article 1032 of the Civil Code has the right to privacy, and natural persons have the right to privacy. No organization or individual may infringe upon the privacy rights of others by spying, harassing, exposing or making public.
Introduction:
Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the relevant organizations have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.
Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.