You can also choose to enter official website to inquire the corresponding contact information:
Enter official website Click Service Center.
Select China region, and then select your region, and the customer service number will be displayed.
Extended data:
Details of after-sales maintenance service of Gree air conditioner.
1. standard service: All products purchased by users in Gree Mall can enjoy the same Gree standard service;
2. Integration of delivery and loading: users can enjoy free delivery service when purchasing products from Gree Mall;
3. Door-to-door service: within 7 days after the user purchases the goods (counting from the date when the user receives the goods, including 7 days), the user applies for a return due to quality problems and is approved. Gree service personnel provide direct return service within 24 hours after the door-to-door appraisal is true; Within 15 days (including 15 days from the date of receipt of the goods by the user), the user put forward a replacement application due to quality problems and was approved. Gree service personnel will make on-site verification within 24 hours and provide replacement service directly;
4. National warranty, unified online maintenance, online reflection of the problem to be solved: just log in (click) to our official website? Www.gree.com.cn submitted the after-sales service application form online on the corresponding page of the Service Center, and our customer service staff will get in touch with you as soon as possible, and arrange professional service engineers to solve your problems and guide you to operate.
5. Service hotline consultation: 7 days *24 hours *365 days, all year round, providing all-round consultation and answering questions. If necessary, please call the national unified service hotline 4008365315;
6. Online consulting service: If you have any questions, you can contact Gree Mall online customer service. The service hours are from 9: 00 am to 23:00 pm from Monday to Sunday.
7. After-sales service processing cycle: return processing cycle, which is completed for you within 7 days from the date of receiving the problem goods into the warehouse; The replacement cycle will be completed within 10 days from the date of receiving the defective goods; The normal maintenance cycle will be completed within 24 hours from the date of receipt of the defective goods. (except for power failure or natural disasters and other irresistible factors that can't be handled normally).
References:
Gree Mall Service Center-Installation and Maintenance Service Commitment