What's the telephone number of Shenzhen Metro Operation Company?

Shenzhen subway service hotline

(88960600) Provide passengers with professional services such as subway service information consultation, complaints, suggestions and favorable comments by manual and voice means.

Service scope information consultation:

Subway fare policy, the first and last bus time, the situation around the station, bus transfer information, safety rules, etc.

Scope of acceptance of complaints: standardized services, station environment, equipment and facilities, etc.

Labor service hours: 8: 00 am to 8: 30 pm every day. During non-manual service hours, all incoming calls will be handled by audio telephone answering system. You can check the subway service yourself or choose to leave a message.