Can China Merchants Bank call customer service to modify the reserved mobile phone number?

First, if you want to modify the mobile phone number reserved in China Merchants Bank, you can try to modify it through the following channels.

1. Log in to Professional UK, click "One Card → Account Management → Modify Contact Information" and select "Mobile Phone" to modify it.

2. Once a mobile phone user logs in, he/she needs to go through the system audit to enter "My → Click on the avatar in the upper left corner → Reservation information management → Mobile phone number".

3. If the above channels cannot be handled, you can handle it at any counter of China Merchants Bank with your account opening certificate and mobile phone number.

2. If you want to modify the mobile phone number reserved by the credit card in China Merchants Bank, you can try the following channels.

1. Please dial the credit card customer service hotline of China Merchants Bank by mobile phone, enter the ID number/card number and inquiry password, select 9→ and then press 4 to enter the manual service to apply for modifying the credit card mobile phone number, which will take effect before 24 o'clock the next day.

2. After logging in to Professional Edition, click "Credit Card → Customer Management → Data Modification-Mobile Phone Modification". You can query and modify the mobile phone number, and the modification will take effect immediately.

3. After logging in to Pocket Life, click "My → Data Management → Credit Card Mobile Phone/Email" to query and modify.

(Reply time: April 7, 2020, please refer to the latest business changes announced by China Merchants Bank in official website)