1. Policy consultation on human resources and social security: 12368 Provide public with policy consultation on human resources and social security, including social insurance, wages and benefits, recruitment and job hunting, training and examination, etc.
2. Service Guide: 12368 provides the public with a guide to human resources and social security services, including information such as service flow, material requirements, processing time limit, and charging standards.
3. Treatment inquiry: 12368 provides social insurance treatment inquiry service for citizens, including pension insurance, medical insurance, unemployment insurance, work injury insurance, maternity insurance and other aspects.
4. Complaints and reports: 12368 provides citizens with complaints and reports on human resources and social security, including reports on violations of labor security, mediation of labor disputes, complaints about human resources and social security policies, etc.
5. Other related services: 12368 also provides other related services for the public, such as voice, SMS and other human resources and social security services such as voice and video.
Refer to Baidu Encyclopedia-12368 for the above contents.