1. Organize a return visit team: The return visit team consists of relevant departments and professionals, including medical staff, engineers, designers, nursing staff, etc. To ensure a comprehensive evaluation of different aspects of the transformation.
2. Make a return visit plan: determine the time and object of the return visit. You can choose to follow up the elderly patients in a specific period of time, including during hospitalization and after treatment. At the same time, family members and nursing staff can also be invited to attend a return visit.
3. Questionnaires and interviews were conducted: structured questionnaires or face-to-face interviews were used to collect the views and opinions of elderly patients, their families and nurses on the adaptation and transformation of aging. Pay attention to their satisfaction with facilities, services and environment, as well as suggestions for improvement.
4. Observation record: Observe the use of the reformed hospital and the actual experience of elderly patients. Record possible problems, difficulties and the adaptation of elderly patients to facilities and services.
5. Data analysis and summary: According to the results of the return visit, analyze and summarize the data. Evaluate the effect of aging-adaptive transformation, find out the existing problems and deficiencies, and put forward corresponding improvement measures.
6. Suggestions for improvement: According to the results of the return visit, the return visit team can put forward suggestions for improvement, including facility optimization, service upgrade and training requirements. Fully consider the needs and feedback of elderly patients, and improve the quality and effect of age-appropriate transformation.
7. Publicity and feedback: publicize and share the results of hospital return visits, and improve the attention and understanding of all employees on the transformation of aging. And timely feedback improvement suggestions and follow-up measures to the elderly patients, their families and nursing staff who participated in the return visit.
Through the return visit, the hospital can understand the effect of the reform, find problems, and provide better medical services and nursing environment for elderly patients through continuous improvement and upgrading.