What are the objectives and indicators of management information system evaluation?

First, the purpose of management information system evaluation: \x0d\ The key to evaluation is to determine the quality evaluation index and evaluation standard. Because the evaluation indicators of management information system (including qualitative indicators and quantitative indicators) are not only numerous and complex, but also change with the development of information system, it is urgent to establish a value evaluation system. Only with an objective and scientific value evaluation model can we evaluate the information system comprehensively. \x0d\ II。 Evaluation index of management information system: \x0d\ 1. Quantitative indicator \x0d\ The analysis of quantitative indicators can be based on the traditional model, and the return on investment of generalized information system can be simply written as \x0d\ ROI= (ten-year cost reduction)/total cost \ x0d \ (65438+) \x0d\ 2) Labor cost, including the expenses of personnel re-recruitment, personnel re-deployment and personnel training. \x0d\ 3) Process cost, which is also very important. Because the enterprise deploying information system needs to transform the existing workflow. \x0d\ 4) System operating costs, such as integration and testing costs, operating costs, management costs, data analysis costs, data conversion costs, etc. \x0d\ 5) Information system maintenance and continuous improvement costs. \x0d\ 6) Opportunity cost. For example, an enterprise chooses a vendor's management software system and gives up the opportunity benefits that other vendors can bring, which is a typical opportunity cost. \x0d\ (2) Output indicators \x0d\ Output indicators mainly include income increase and cost reduction. \x0d\ 2。 Qualitative indicator \x0d\ (1) Macro indicator \x0d\ 1) Whether the economic benefits and competitiveness of enterprises have been improved. If converted into specific economic indicators, it can be divided into profit rate, cost profit rate, liquidity turnover rate, inventory turnover rate, overall labor productivity, plan execution accuracy, equipment utilization rate, market information accuracy, customer satisfaction rate, delivery punctuality rate, product quality rate and so on. \x0d\ 2) Whether the management mode, organizational structure and business process are innovative. \x0d\ (2) Micro-indicator \x0d\ 1) The application breadth and depth of the information system, including the number of users of the system, the number of posts of users, the amount of system information and the amount of business information. \x0d\ 2) The development speed and utilization rate of resources by the information system. If the OA information system is compared to human bones, then the information resources are muscles and blood. From the perspective of information resources development and utilization, we can evaluate the utilization degree of information systems and the knowledge management level of enterprises. This can be evaluated from the aspects of tapping potential and information collection, processing and enjoyment. \x0d\ 3) Whether the business process and workflow of the enterprise have changed substantially. \x0d\ 4) The improvement of employees' quality and the degree of employees' participation in informatization. Human resource is an important part of enterprise informatization, and it is also the participant of informatization, that is, the main body of informatization. The human resources here include information technology personnel and other employees of the enterprise. For the evaluation of the former, it mainly examines its computer application ability, software design and development ability and the ability to combine theory with practice; For the latter, due to the deepening of enterprise informatization, employees have accumulated rich experience and lessons, which is the basis for promoting enterprise informatization. \x0d\ 5) Whether to improve employees' job satisfaction. \x0d\ 6) Whether there is a unified basic data environment between different parts of the enterprise and whether collaborative workflow can be realized. \x0d\ 7) Whether the system data can be guaranteed to be complete and the quality can be guaranteed. \x0d\ 8) The acceptance of the management ideas and methods embodied in the information system by personnel at all levels in the enterprise, including whether the corporate culture has changed, whether the working methods of sales, marketing and service personnel have changed, and whether the performance appraisal methods have changed. \x0d\ 9) Whether to reduce the workload of manual information processing, so as to save labor costs and office expenses. \x0d\ 10) Whether to speed up the collection, transmission and processing of information and improve the response speed of enterprises. \x0d\ 1 1) Whether to improve the service level and enhance the market competitiveness of enterprises. \x0d\ 12) Information security assessment. With the development of information technology, different types of information systems have been established in all walks of life, such as various subsystems and subsystems with information collection, information transmission, information storage and information processing functions. But at the same time, using the corresponding information system can not only steal the information content in the information system, but also disturb the information content in the information system. With the improvement of social informatization, information security has gradually evolved into a major problem that seriously restricts and restricts economic development. Therefore, we should pay enough attention to the evaluation of enterprise information security. \x0d\ 13) Whether there is continuous improvement and upgrade service after the system is implemented. \x0d\