What are the functions of the business hotline 4008?

Unified number connection is implemented nationwide. No matter where the caller is, just dial the number "4008XXXXXX" without adding the area code, and the call can be directly connected to the designated telephone number or call center of the customer at home, abroad, Hong Kong, Macao and Taiwan. Automatic telephone assignment can connect calls to different call centers according to the caller's location, time and traffic. Interactive Voice Response (IVR) Enterprise customers can customize personalized voice. When the user dials the service number, the system will play the designated recording to the calling user and guide the calling user to press the key to select the destination specified by the service customer in advance. Enterprise customers can set up advertising language/welcome words and voice navigation menu according to their needs, and realize simple enterprise call center function without setting up another platform. Black-and-white list corporate customers can specify in advance whether to allow or prohibit making calls in certain areas. Customers with special password service can require all incoming calls to enter the correct password before connecting. Call charge allocation is to allocate communication costs between calling users and called service customers. The calling user pays the local call fee and the called party pays the service fee. Cost control can set an upper limit on the total monthly cost or the number of calls per month, and automatically stop the connection after exceeding it. Call analysis When business customers need it, they can provide them with call analysis reports and expert usage analysis. The contents include: analyzing and counting the call times and call duration by calling place, different platforms of business customers and call types (local and long distance). The analysis and statistics cycle can be daily or monthly. Thank you for your interest in telecom products. I wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall () to seek help from online customer service, which is available 7X24 hours a day!