The basic structure of communication includes three aspects: information, feedback and channels. Without either party, communication cannot be completed. According to the specific structure, communication can be divided into informal communication network and formal communication network. Through the study of "gossip", it is found that informal communication networks mainly have typical forms such as cluster, gossip and chance; Regular communication networks have many forms, such as chain, wheel, omni-channel, Y-type and so on.
Extended data:
Communication points:
1. Speak freely: Speak frankly about your inner feelings, feelings, pains, thoughts and expectations, but never criticize, accuse, complain or attack.
2. Don't criticize, blame, complain, attack or preach: on the contrary, it will only make things worse and become the executioner of communication.
3. Respect each other: Only by giving respect to each other can we communicate. If the other person doesn't respect you, you should also demand the respect of the other person appropriately, otherwise it will be difficult to communicate.
Never speak ill words: bad words hurt people, as the saying goes, "disaster comes from the mouth."
References:
Baidu encyclopedia-communication