The salesman's work focuses on the outside world, and his main duties are to open up markets, contact customers and feed back market information. Requirements for employees' personality quality: sales assistants are cautious and sales representatives are bold.
2. Sales performance has different effects, both of which will be affected by sales performance, but the degree is different, and the salesman is more affected.
3, the nature of the work is different, the salesman's work is more independent, and he needs to arrange his own work, select his own cooperative customers, train his own customers and their knowledge of shopping guide products, assign sales tasks to customers, control their sales and inventory status, close the customer relationship with customers, help customers plan sales and activities, and deal with the remaining problems.
The nature of the sales assistant's job is sometimes similar to that of the marketing department, such as customer order processing, single product and sales performance statistics, promotion plan, customer complaints, customer return and exchange, etc.
Extended data:
Specific work contents of the sales assistant:
1. Manage sales contracts, agreements and commercial logistics to ensure the standardization of external basic sales documents;
2. Record accounts and manage important sales documents to avoid the omission of sales information;
3. Be responsible for the production and management of orders and various reports, and check and receive orders according to the sales order processing flow.
4. Attendance statistics and salary settlement of sales staff.
Detailed work contents of sales staff:
1, arrange proofing in time. According to the customer's requirements, the certificate should be listed in detail in writing.
After the sample is completed, it should be carefully checked. Before sending it, it must be photographed and stored in a computer file. If it's a new customer, it's up to the manager to decide whether to charge the customer the sample fee, how much to charge, and whether to pay the courier fee in advance or to receive it. The general principle is: If it is a sample, the sample is free, to pay the freight. If the number of samples is large, the sample fee should be considered to pay the freight.
2. Strictly grasp the "nuclear price list" and accurately quote the sales price in US dollars. Under normal circumstances, you only need to master two kinds of nuclear price lists, one is "general trade nuclear price list" and the other is "material processing nuclear price list".
3. Actively keep in touch with customers and urge them to place orders as soon as possible. After sending the sample to the customer, you should check whether the customer has received the sample on the express website, send a letter to the customer immediately after confirming the receipt of the sample, and ask the customer's evaluation of the sample very politely and ask if it is possible for the customer to place an order.
4. After the customer places an order, the salesman should sort out the Chinese order at the first time and distribute it to the relevant departments immediately.
References:
Baidu encyclopedia-salesman
References:
Baidu encyclopedia-sales assistant