Today, as a leading enterprise legal service platform in China, our company covers many fields such as our questions and answers, our opinions, legal counsel and so on. At the level of enterprise user service, it is not only a platform for information exchange, but also a one-stop platform for enterprise legal service. At the same time, it has gradually established a comprehensive marketing solution for lawyers. At present, our company is deeply involved in the legal service of small and medium-sized enterprises in the blue ocean market. Through close docking with partners and further integration of resources, relying on the platform's all-round operation strategy and strong technical team support, we provide diversified, accurate and efficient one-stop legal dispute resolution services for enterprises. In the future, with the development of the times and the innovative application of technology, legal services will gradually become daily, breaking the gap between lawyers and demanding users, making their communication more transparent, service docking more efficient and customer experience more satisfactory! As a product of the development of the times, the legal service platform will help the legal industry in by going up one flight of stairs in the future.
1. It is difficult for users to distinguish one by one on many websites. The information asymmetry between lawyers and users makes it like looking for a needle in a haystack for individuals and enterprises to find excellent lawyers who are skilled and conscientious in their respective fields. The platform is generally a mid-level lawyer or a young lawyer. In the environment of unstable resources and uneven quality of lawyers, lawyers want to attract more customers, and users want to solve problems most cost-effectively, so they can only make a fuss about paying.
2. The platform provides legal consulting services for users, but in fact it can't easily solve the problems raised by users. Nowadays, users' legal needs are personalized, and standard legal provisions correspond to ever-changing complex cases. When lawyers face complex problems, the rules and regulations involved cannot be clearly stated in the reply area in a few words. Even if it is a piecemeal and simple question, the non-instant communication between the two parties on the web page will increase the time cost.
3. In order to increase user stickiness, most platforms will provide free consultation. Because users generally think that general questions don't need to be paid, and lawyers are not enthusiastic about answering them, the answers usually become details. Please go to the law firm for an interview or suggest hiring a lawyer to protect rights, and constantly promote and attract customers for yourself. It leads users to think that lawyers are perfunctory, and lawyers think that platform customers can't bring value, which eventually leads to the decrease of platform activity and the disappearance of user enthusiasm.