1, it is possible that the Trojan horse maliciously cut off your installation program and prevented you from installing it. Try killing with antivirus.
2. The system patch has not been upgraded for a long time, which is not satisfactory. Please try to upgrade the system patch.
3. QQ software was uninstalled before. I suggest you clean up the garbage, because there may be program conflicts between the old version of QQ and the new version of QQ.
4. Check whether there are any programs that QQ can't start. You can clean it up with 360 security guards before starting it, so it won't start from the system. You can also manually enter gpedit.msc to prohibit starting the program.
That's all I can think of now. If not, you can ask again.
I hope my answer will satisfy you.