First, implementation and careful deployment
On the eve of Spring Festival travel rush, our bureau actively prepared and made careful arrangements, and held the Spring Athletes' Conference of Transportation System. At the meeting, Comrade Zhan, the deputy director in charge of Spring Festival travel rush, conveyed the spirit of the meeting of "Spring Festival travel rush rushing to get through" in 20 12, and Ren Wenping, the head of the discipline inspection team, conveyed the relevant notice of the county government on "Spring Festival travel rush rushing to get through" in 20 12, and formulated the implementation plan of "Spring Festival travel rush rushing to get through" in the transportation system.
Second, improve institutions and strengthen leadership.
Spring Festival travel rush's rush to get through is the first major event of the transportation department every year, and it is also an important work content of building a "safe county, safe transportation" and building a harmonious society. In order to effectively strengthen the organization and leadership of Spring Festival travel rush's work, our bureau set up a leading group for Spring Festival travel rush's work on 20 12, with the following members:
Team leader: Wang Jihua (Director of Transportation Bureau)
Deputy Head: Wan (Deputy Director of Transportation Bureau and Director of Highway Pipeline Bureau)
Zhan (Deputy Director of Transportation Bureau and Director of Transportation Management Office)
Ren Wenping (Head of Discipline Inspection Team of Transportation Bureau)
Wu Wugang (manager of the second transportation company)
Zhang Kai (Director of Taxi Management Office)
Third, carry out extensive publicity to create a safe atmosphere in Spring Festival travel rush.
First, through the transportation management office and other functional departments to mobilize and redeploy transportation enterprises, urge enterprises to implement the responsibility system for safety posts and improve Spring Festival travel rush's safety awareness; Second, in the eye-catching areas of counties, transportation enterprises, ferries and other places, large-scale publicity slogans were hung, "20xx Spring Festival travel rush's rush to transport information" was posted, and 300 leaflets were distributed to remind passers-by and employees of the safety of Spring Festival travel rush's rush to transport; Third, make use of radio, television and other media to publicize and report, and make great efforts to create an atmosphere of Spring Festival travel rush craze.
Fourth, strengthen the transportation organization to ensure a stable and orderly Spring Festival travel rush.
It is predicted that the traffic volume of road passengers in Spring Festival travel rush will reach more than 500,000 this year. However, this year's Spring Festival travel rush craze started earlier than in previous years, which is similar to the holiday time of major and technical secondary schools. Most students in and out of the province have to go home at a relatively concentrated time before and after the Spring Festival, resulting in the peak of "student flow", "visiting relatives" and "returning home flow" in Spring Festival travel rush this year. In order to do a good job in Spring Festival travel rush this year, our bureau has set up a leading group and office in Spring Festival travel rush, which is responsible for leading and coordinating the safety work of the transportation system in Spring Festival travel rush and Spring Festival travel rush in the county. All units in the transportation system and transportation enterprises have also set up the leading bodies in Spring Festival travel rush, worked out the work plan for Spring Festival travel rush, and worked out the work plan according to the characteristics of Spring Festival travel rush. According to the requirements of the work plan, a 24-hour duty system and a leadership shift system were established. The top leaders went deep into the transportation line to check the implementation of Spring Festival travel rush's work measures, find and solve existing difficulties and problems in time, and ensure the smooth progress of Spring Festival travel rush's work.
In the transportation organization of the county transportation management office, the specialized transportation personnel go deep into the station supervision of transportation enterprises, strengthen road inspection, and ensure the peak transportation demand in Spring Festival travel rush.
In the early stage of Spring Festival travel rush, the Second Transport Company and other passenger transport enterprises mobilized all employees to carry out safety inspection on the vehicles they operated, so as to ensure the safe operation of transport vehicles during their stay in Spring Festival travel rush. At the same time, they strengthen the "three products" inspection, fix full-time safety inspectors, check the participating vehicles one by one every day, and deal with problems in time to ensure the working mechanism of who checks who is responsible.
After entering the peak of Spring Festival travel rush, the station staff of the Transportation Management Office and all the staff of other transportation enterprises such as Transportation No.2 Office do not take vacations, and work overtime to ensure that someone is on duty all day, to ensure that problems are dealt with, and to consolidate the responsibility to people, so that some people do it and some people bear it.
Verb (abbreviation of verb) Strengthen safety supervision to ensure the safety and stability of Spring Festival travel rush.
Transportation safety is the most important work in Spring Festival travel rush. With the approach of "New Year's Day and Spring Festival", Spring Festival travel rush's work has increased uncertainty. The Transportation Management Office, transportation enterprises and local marine departments conscientiously implement the policy of "safety first, prevention first and comprehensive management", put safety work in the first place in Spring Festival travel rush, conscientiously implement relevant safety management regulations, fully implement the main responsibility of enterprise safety production, strictly implement the safety responsibility system and refine various safety management measures.
1, driver qualification certificate. All transport enterprises should strengthen safety education and training for transport employees, especially drivers, and enhance their safety awareness and responsibility awareness. It is forbidden to drive and operate a car (ship) without a professional qualification certificate. In accordance with the provisions of the "Notice of the State Council Safety Committee on Further Strengthening the Safety Production Management of Road Passenger Transport Enterprises", stricter safety management shall be implemented for operating drivers. First, strictly examine whether the driver's documents (driver's license, qualification certificate) are legal and valid; (Collect and arrange, please indicate the source) Road passenger transport enterprises conscientiously implement the provisions on the time limit for long-distance bus drivers and continuous driving, and implement the rest system during operation to avoid fatigue driving; Second, strictly enforce the regulations that passenger cars are not allowed to operate at night on mountain roads and sections that do not meet the conditions for safe passage at night; The third is to strengthen the education and management of drivers. Drivers who have suffered serious illegal accidents such as one death or more than one accident and over 50% overcrowding during this year are not allowed to engage in passenger driving; Fourth, strengthen the special education of highway traffic safety, educate drivers to keep the distance between cars and drive at a medium speed to prevent collisions and rollover accidents caused by too fast speed; Fifth, pay attention to the traffic safety precautions combined with climate characteristics during Spring Festival travel rush, and do a good job in traffic safety in rain, fog, snow and freezing weather; Sixth, take active and effective measures to start emergency plans to prevent passengers from being stranded due to freezing disasters and ensure that passenger accidents are not caused by bad weather such as freezing disasters.
2, the good car (ship) safety technology. All transportation enterprises should carry out centralized maintenance for passengers (cars and ships) participating in Spring Festival travel rush in advance. Including the reserve capacity and the technical inspection of the condition of tourist buses before they are put into operation to prevent mechanical accidents.
3. Check the safety of the passenger station. During the rush hour in Spring Festival travel rush, the transportation management department of our county sent more transportation management personnel to the station to be on duty, and urged the bus terminal to conscientiously implement the provisions of the "Safety Production Specification for Bus Terminal" issued by the Ministry of Transport, strengthen the management of safety production, and equip dangerous goods safety detectors and inspection and duty personnel as required. Strictly check the personnel and vehicles entering and leaving the passenger station to ensure that "three do not enter the station" and "five do not enter the station", that is, dangerous goods, irrelevant personnel and irrelevant vehicles do not enter the station; Overloaded buses do not leave the station, buses that fail the safety inspection do not leave the station, drivers do not meet the requirements, bus certificates are incomplete, and the Exit Registration Form does not leave the station without approval and signature.
4. Actively cooperate and strengthen linkage. Transportation management departments and transportation enterprises actively cooperate with local traffic police, highway traffic police and other relevant departments to strengthen road monitoring, and effectively improve the road safety order during peak hours in Spring Festival travel rush. Effective ways and means such as setting up "Spring Festival travel rush Rushing Inspection Service Station", "Spring Festival travel rush Rushing Traffic Safety Supervision Service Post", "Spring Festival travel rush Rushing Traffic Capacity Reporting Station" and "Spring Festival travel rush Rushing Traffic Safety Supervision Team" at the main entrances and exits of expressways and key intersections and key sections will be adopted to jointly enforce the law and strengthen road supervision.
5, make full use of gps satellite positioning system and other scientific and technological means to strengthen dynamic monitoring. During the rush hour in Spring Festival travel rush, we will strengthen the monitoring duty and strengthen the dynamic supervision of safe driving. Road transport enterprises, especially Transportation Division II, use the safety monitoring information of gps satellite positioning system to supervise drivers' safe driving, and promptly correct behaviors that endanger safe driving such as speeding, overloading and fatigue driving.
6. Strengthen the safety management of rural passenger buses and tourist buses, and implement various safety management systems. Prevent rural passenger transport from overloading on market days, holidays and remote short-distance feeder lines with weak supervision, and eliminate hidden dangers of transportation safety.
7, county transportation management so to ensure the safety and smoothness of Spring Festival travel rush as the goal of law enforcement, increase the crackdown on unlicensed operation, beyond the scope or category of operation, to prevent disorderly competition, to prevent vicious competition between operators and drivers for tourists. Seriously investigate and deal with acts that seriously infringe on the legitimate rights and interests of passengers, such as "dumping, selling, dumping and slaughtering" and indiscriminate price increases.
In a word, with the joint efforts of all units in the transportation system, Spring Festival travel rush achieved the set goal of safe production in 20xx. In a word, with the joint efforts of all units and transportation enterprises, there was no traffic accident and passenger detention during Spring Festival travel rush, which laid a good foundation for the safe production of the transportation system throughout the year. But there are also some problems. On the basis of careful summary, our bureau will draw lessons and continue to do a good job in safety production management to ensure the stability of safety production throughout the year.
Fan wener
This year, in Spring Festival travel rush, according to the deployment and requirements of the superior, on the basis of earnestly summing up the previous experience of safety production in Spring Festival travel rush, and in accordance with the guiding principles of "people-oriented, safety first, customer first, high quality and convenience", our bureau actively mobilized and deployed in an all-round way, aiming at the rapid, safe and stable development of transportation, and continuously strengthened the supervision and management of safety production in the transportation industry on the basis of fully implementing "one post and two responsibilities" for safety production. The related work is summarized as follows:
One is to strengthen organizational leadership.
20xx Spring Festival travel rush began on June 8th, 65438 and ended on February 6th, 65438, which lasted 40 days. In order to ensure the smooth development of Spring Festival travel rush's work, the bureau leaders attached great importance to Spring Festival travel rush's work, and set up a leading group of Spring Festival travel rush with the director as the team leader, the deputy director as the deputy team leader and the heads of relevant departments as members, and established a 24-hour duty system.
Second, strengthen publicity work.
Widely publicized through various media and publicity forms. More than 20 slogans and banners were posted in stations, passenger transport enterprises and main operating sections, and more than 0/000 copies of publicity materials were distributed, and more than 0/000 people were consulted. The bus station uses broadcasting equipment for continuous broadcasting. Let every passenger know about Spring Festival travel rush, cooperate with Spring Festival travel rush, and create a safe, smooth, civilized and harmonious atmosphere in Spring Festival travel rush.
Third, strengthen overall coordination.
In order to ensure that every passenger takes a good road during Spring Festival travel rush, our bureau has done the following work according to the characteristics of passenger flow and the present situation of transportation capacity in this county. First, carefully investigate the time, direction and trend of passenger flow in our county in advance, formulate emergency transportation capacity according to the changes of passenger flow, improve the work plan of chartered cars and overtime cars, and ensure adequate transportation capacity and reasonable deployment. Second, strengthen supervision and management, prevent disorderly competition, prohibit unlicensed and unlicensed vehicles from participating in Spring Festival travel rush's rush to transport goods, publish passenger complaint telephone numbers, and implement a 24-hour Spring Festival travel rush rush to transport goods on duty system, which has effectively cracked down on all kinds of behaviors that harm passengers' interests and disrupt market order. Third, a telephone number for the supervision and reporting of passenger fares was announced in a prominent position at the bus station to facilitate passengers' complaints and supervision, and it was clearly stipulated that no unit or individual shall change the fares without authorization during Spring Festival travel rush, and shall not charge any fees to passengers after the bus leaves the station for any reason or excuse. This move won the satisfaction of passengers and standardized the behavior of business operators. The fourth is to establish an emergency response mechanism to deal with safety accidents and emergencies.
Five, strengthen the supervision of transportation safety production.
(a) carefully check and promote the implementation. During my stay in Spring Festival travel rush, I organized three Spring Festival travel rush safety inspection teams. Before and after the festival, bureau leaders led a team to carry out surprise inspections in Spring Festival travel rush in various enterprises. The focus of the inspection is the implementation of the national, provincial, municipal and county Spring Festival travel rush rush-through work conference, the preparation of Spring Festival travel rush rush-through, and the investigation of hidden dangers in production safety, with the focus on the safety situation in Spring Festival travel rush rush-through.
(2) Strengthen source management. Before Spring Festival travel rush, five passenger transport enterprises in this county were required to carry out strict technical inspection and qualification examination on the vehicles and drivers involved in transportation, and strictly control the carrier's liability insurance. All passenger cars operating in Spring Festival travel rush must be fully insured with carrier liability insurance in accordance with the provisions of the provincial government documents, with the insured amount of not less than 300,000 yuan per seat. And fully realize the goal of "five don't happen": first, scientifically arrange the transportation capacity so that passengers don't stay, overstock or seriously overload; The second is to ensure safety, and there will be no serious vicious incidents of group death and group injury; Third, quality service, no major service quality incidents caused by passenger complaints; Fourth, maintain order, there will be no unlicensed operation and disorderly competition; Fifth, civilized law enforcement, there will be no arbitrary card setting, fines and arbitrary charges.
(three) the implementation of safety management measures to ensure the safety of passengers' lives and property. First, do a good job in station source management and achieve "three stops and five stops". During the rush hour in Spring Festival travel rush, additional transport management personnel will be on duty at the station. Second, give full play to the role of gps monitoring system, requiring enterprises to supervise the running status of operating vehicles, correct speeding violations in time, and ensure operational safety. Third, drivers are prohibited from driving fatigue, and all transportation enterprises are required to set up temporary passenger stations on the way to provide temporary rest places for their drivers, so as to ensure that drivers have a good energy state to drive vehicles and avoid fatigue driving. Fourth, it is forbidden for night buses (including tourist buses and chartered buses) to travel in mountain sections (from 22: 00 pm to 6: 00 am) below Grade III (including Grade III) that cannot meet the requirements for safe passage at night; Supervise and urge transport enterprises to strictly implement the regulation that buses with a daily journey of more than 400 kilometers (more than 600 kilometers on expressways) must be equipped with more than two drivers, educate bus drivers to pay attention to the combination of work and rest, drive carefully, prohibit illegal speeding, illegal overloading, drunk driving and fatigue driving, and observe the continuous driving time of no more than 4 hours, and the continuous driving time of no more than 8 hours per day; Strengthen the special education and management on the safety of Spring Festival travel rush's rush-through. Drivers who have committed serious illegal acts such as an accident in which more than one person died and more than 50% of them were overcrowded may not engage in passenger driving in Spring Festival travel rush. Regular shuttle bus, overtime and chartered bus transportation of expressway passenger transport and passenger transport lines over 800 kilometers must use buses with technical grade one. Fifth, in view of the weak links of safety management in Spring Festival travel rush, such as rural passenger transport, long-distance passenger transport and chartered passenger transport, passenger transport enterprises are required to take effective measures to strengthen safety supervision.
Six, standardize the market order, improve the quality of service.
During the rush hour in Spring Festival travel rush, the county transportation management department strengthened market supervision, standardized market order, severely cracked down on all kinds of illegal acts, and safeguarded the legitimate rights and interests of operators and tourists. First, increase the crackdown on unlicensed, out-of-range or out-of-category operations to prevent disorderly and vicious competition between operators and drivers for tourists. Second, in coordination with the competent pricing department, we will strengthen the supervision of Spring Festival travel rush's rush fare and all kinds of prices and charges involving Spring Festival travel rush's rush operators, and urge all relevant operators and charging subjects to strictly implement the price and charge policies. The third is to set up a complaint telephone in Spring Festival travel rush peak and implement a 24-hour duty system.
In a word, in this year's Spring Festival travel rush upsurge, our bureau has mobilized all staff, deployed all staff, completed all staff, originated 10736 passengers, and safely transported passengers 179520 passengers.
Fan Wensan
According to the specific requirements of the Ministry of Communications and the provincial government, with the support and cooperation of relevant departments, and through the joint efforts of cadres and workers in the transportation front of the province, Spring Festival travel rush's transportation work has achieved good results in 20xx, and basically achieved the goal of "safety, high quality, smoothness and order".
Summary of Spring Festival travel rush Work of Transportation Bureau
. During the period of Spring Festival travel rush, buses were put into operation every day in the province, with a cumulative number of X million trips, up by%,% and% year-on-year. During this period, there were X traffic accidents, in which X people died, X people were seriously injured and X people were slightly injured.
First, act early and make full preparations.
1. Arrange deployment in advance. The Notice on Doing a Good Job in Passenger Transport on 201121New Year's Day issued by the Provincial Communications Department puts forward clear requirements for Spring Festival travel rush's preparation for the rush. 65438+On February 27th, the Notice on Doing a Good Job in Tourism and Transportation of Spring Festival travel rush and Holidays in 20xx was issued, which clarified the responsibilities of various departments and established the reward and punishment mechanism and accountability system. The Provincial Transportation Management Bureau dispatched relevant personnel to form the xxxx inspection team to inspect the preparations for Spring Festival travel rush's rush. A two-way TV mobilization meeting in Spring Festival travel rush was held, which informed the problems existing in the preparatory work in Spring Festival travel rush and further clarified the work requirements and measures in Spring Festival travel rush. The transportation departments of cities and counties also held the mobilization meeting of Spring Festival travel rush's rush to get through in advance, and formulated the work plan of Spring Festival travel rush's rush to get through.
2. Make a good passenger flow forecast. The transportation management department of the whole province investigates and predicts the economic hotline and trunk passenger flow and its trend, compiles the pre-plan table of additional vehicles and shifts of key passenger lines during the peak period in Spring Festival travel rush, and announces it to the public through news media such as city evening news and new culture newspaper and the website of the provincial transportation management bureau.
3. Adequate transportation capacity. The province organized X transport vehicles, including X spare vehicles. Provincial Transportation Management Bureau organized two public tenders for the right to operate passenger lines, and * * * added lines, shifts and vehicle platforms, which were put into operation before the peak hours in Spring Festival travel rush, alleviating the contradiction of relatively tight transportation capacity during the peak hours in Spring Festival travel rush.
4. Strengthen the transportation organization. All localities have formulated emergency plans for transportation organizations during peak hours in Spring Festival travel rush in advance, breaking the original departure mode and implementing rolling departure for shifts with large passenger flow and short transportation distance; Dispatch return cars and duty cars to put into operation to reduce the overcrowding of passenger cars.
Second, leaders attach importance to the implementation of responsibilities.
1, set up an organization. The Provincial Communications Department has set up a leading group for Spring Festival travel rush's emergency communication, with the director as the leader and the leaders of the Provincial Senior Management Bureau, the Provincial Highway Bureau and the Provincial Transportation Management Bureau as members. The Provincial Transportation Administration has an office, which is responsible for the organization and leadership of Spring Festival travel rush. Local transportation departments, transportation management agencies, highway departments, sections, passenger transport enterprises and passenger stations have all set up leading groups headed by top leaders.
2. Implement the target responsibility. The implementation of the Provincial Communications Department, the Provincial Highway Administration Bureau and the Provincial Transportation Management Bureau lead the package area, the municipal and state transportation bureaus lead the package county, and the county transportation bureau leads the package enterprise, station and road section; Transportation management department leaders guarantee stations, cars and lines, and highway department leaders guarantee road classes, key sections and bridges and culverts; Passenger station leaders package stations and teams; The company leads the warranty responsibility system for motorcades, vehicles and lines. The Provincial Communications Department has also formulated the division of responsibilities of the municipal and state transportation departments in Spring Festival travel rush, broken down and refined the work in Spring Festival travel rush, and made clear the objectives, tasks, measures and responsibilities of the Spring Festival travel rush work of various departments. The Provincial Transportation Management Bureau has signed the Responsibility Letter for Road Transportation Safety Management with the transportation management offices of cities and states, transportation management offices and their subordinate transportation management offices, transportation management institutions, passenger transport operators, passenger stations, passenger transport operators and contractors. The National Transportation Bureau issued "Inspection Items and Standards for Operators in Spring Festival travel rush Station", which effectively implemented the responsibilities. The Municipal Transportation Bureau has formulated detailed assessment criteria, ranked according to the assessment results, and given corresponding rewards and punishments. Other places have also implemented the mortgage system, linking Spring Festival travel rush's work with the economic interests of department heads and transport administrators.
3. Strengthen supervision and inspection. The Provincial Communications Department is composed of 1xxxx inspection team, led by the department leaders respectively, to make unannounced visits and check the work of Spring Festival travel rush's rush to transport goods. * * * Inspected xxxx city, 5xxx county and 6xxx bus terminal, and randomly selected 836 buses. And issued an inspection report on the inspection, summed up the good practices, pointed out the existing problems, and put forward requirements for the next work in Spring Festival travel rush. 65438+1 from October 30th to February 30th,1,Director X personally led the leaders and relevant personnel of the Provincial Transportation Management Bureau to go deep into some counties and cities in the region, and made unannounced visits to passenger buses running on expressways, national and provincial trunk lines, county and township highways, and passenger stations and vehicles in some counties and cities, followed by plainclothes.
4. Become a government act. Transportation departments at all levels can actively report to the government and obtain government support. Vice Governor X went to the City Passenger Transport Center Station to inspect and guide Spring Festival travel rush's work, and expressed condolences to the broad masses of workers in Spring Festival travel rush's first-line transportation. ,,,, X,,, and other places in charge of government leaders went deep into local passenger stations and transportation enterprises to inspect and guide the work in Spring Festival travel rush, and put forward specific requirements for doing a good job in Spring Festival travel rush. The vice mayor in charge of transportation of X Municipal Government personally participated in the inspection activities in Spring Festival travel rush organized by the Transportation Management Office, and strictly controlled the punishment for illegally operating vehicles, which laid a good foundation for doing a good job in Spring Festival travel rush.
Third, increase measures to ensure transportation safety.
1. Strengthen source management. During the rush hour in Spring Festival travel rush, the transportation management department of the whole province sent 60xxxx transportation managers to passenger stations above the second level to strengthen the organization and dispatch of vehicles, help maintain the order in the station, and urge passenger stations to strictly implement the system of "four stops and two inseparable" to eliminate all kinds of unsafe hidden dangers from the source. The state implements joint traffic and public security inspections at passenger stations to control the entry of vehicles and passengers. City Transportation Management Office dispatched 2xxxx people to the passenger station to strengthen source management. Jingyu County implements the joint inspection system of the transportation controller and the enterprise safety officer at the passenger station, and allows the departure if it meets the requirements. Songyuan City implements the system of issuing "safe driving tickets" by the station controllers in each shift to ensure that the vehicles are in good technical condition and are not overcrowded. The city implements the stationing of transportation controllers, who inspect the buses one by one to ensure that all safety requirements are in place.
2, strengthen the "three products" inspection. The whole province invested 40xxxx million yuan to install safety detectors for the first-class passenger station in xxxx city, and all of them were put into use before Spring Festival travel rush. All passenger stations are equipped with full-time "three products" inspectors, which greatly strengthens the investigation and blocking of "three products". At the same time, the passenger station has strengthened fire prevention and antifreeze work, eliminating all kinds of safety hazards. Province * * * detected "three products"1384xxxxx.
3. Strictly control vehicle technology. Local transportation management departments strictly check the buses that take part in Spring Festival travel rush, and resolutely prohibit unsafe and unqualified vehicles from taking part in Spring Festival travel rush. The system of "Spring Festival travel rush grabbing the license" is implemented, and the certificate records the issuer, date of issuance, unit to which the vehicle belongs, period of validity and license plate number, thus fulfilling the duties and contents of vehicle management. Before Spring Festival travel rush, more than 10,000 buses were inspected in the province, and 187 buses were disqualified from Spring Festival travel rush.
4. Strictly control the qualifications of drivers and passengers. The Provincial Transportation Management Bureau held two training courses and conducted winter training for12xxxxx safety management personnel of transportation management departments and transportation enterprises in the province. Local transportation management departments have trained drivers and passengers who participated in Spring Festival travel rush's rush, and re-examined their employment certificates. All drivers and passengers without employment certificates are not allowed to participate in Spring Festival travel rush's rush. In order to prevent speeding and fatigue driving, passenger vehicles over 400 kilometers (over 600 kilometers on expressways) are equipped with more than two drivers. Jiangyuan Transportation Management Institute organized drivers and passengers of professional enterprises and social vehicles in its jurisdiction to watch the video of "Lessons of Blood" to sound the alarm, and also invited firefighters to the passenger station to train fire fighting knowledge and simulate fire fighting and rescue on the spot.
5. Implement dynamic management. Local transportation management departments carried out dynamic inspections of passing buses at the collection stations approved by provincial governments, effectively cracking down on illegal operations, overcrowding, fraudulent use of work permits, reselling high-priced tickets and other illegal acts. Take diversion measures for vehicles that are found to be overcrowded to eliminate potential safety hazards in time. Siping City Transportation Management Office organized inspectors to strictly investigate and deal with the situation of overcrowding in the export of cities, counties and towns to ensure that the bus did not exceed the limit.
6. Strengthen the management of public railways in grade crossing. The transportation management department signs a safety responsibility letter with the bus drivers and passengers passing through the crossing, and puts the safety management responsibility F of the crossing on the leaders and relevant personnel. The transportation management department strengthened the crossing inspection, urged the drivers and passengers to strictly implement the "one stop, two watches and three passes" system, and the flight attendants got off to guide the passenger cars to pass. And other places in grade crossing, arrange transportation management personnel and enterprise personnel to take care of. Other places also draw time maps of trains passing through grade crossing and distribute them to buses passing through grade crossing.
7. Intensify snow removal and anti-skid work. Highway maintenance departments at all levels in the province set up eye-catching danger signs on steep slope sections, dangerous bridges (roads) and other dangerous sections, spread anti-skid materials, and take measures to ban the illegally occupied road market to ensure smooth roads. Tonghua and Jingyu issued snow removal and anti-skid feedback cards to drivers and passengers, and timely reported the accumulation of snow and ice on the road surface to the highway department. Wan Li Transportation Company organized its own snow removal team to clear the snow on non-dedicated lines and escort the vehicles in Spring Festival travel rush.
Four, to carry out competition activities to improve the quality of transportation services.
Carry out various forms of passenger quality service competition activities to promote the improvement of service quality. During the rush hour in Spring Festival travel rush, each passenger station will increase station staff and do a good job in station service. Invest in additional convenience service facilities to beautify the waiting environment. The ticketing window was increased, the ticketing time was extended, and services such as pre-selling tickets and door-to-door delivery were carried out. The passenger station also has a special person to guide special passengers to wait, buy tickets and get on the bus, and implement one-stop service. City Highway Passenger Transport Corporation launched a safety competition in Spring Festival travel rush. Linjiang City Transportation Bureau, together with the Municipal Education Bureau, the Municipal Traffic Police Brigade, transportation controllers, station attendants and police officers, held a number of "Spring Festival travel rush Rushing Friendship Association" at the passenger station, which integrated Spring Festival travel rush's rushing safety knowledge into wonderful cultural programs, which not only enlivened the travel life of passengers, but also publicized Spring Festival travel rush's rushing safety knowledge. In order to improve the quality of peak service in Spring Festival travel rush, the city uses standardized voice to broadcast propaganda language on passenger shuttle buses, and announces passenger supervision telephone numbers, tourist attractions, local conditions and customs along the route, etc.
Set up a telephone number to report complaints and give play to the supervisory role of society. Local transportation management departments have set up telephone numbers to report technical complaints, which are on duty 24 hours a day to answer and record passenger complaints in time. And appoint a leader to be responsible for the supervision and investigation of reporting complaints. During the rush hour in Spring Festival travel rush, the province * * * accepted 3xxxx complaints from passengers and investigated 3xxxx complaints, which basically achieved results and echoes, so that the complainants got satisfactory answers.
Fifth, do a good job in publicity and create a good atmosphere for Spring Festival travel rush craze.
1, using the news media for publicity. The Provincial Transportation Management Bureau has compiled a warning statement on Spring Festival travel rush's rush to transport, which has been continuously publicized in news media such as TV stations, radio stations and newspapers to remind passengers and drivers to pay attention to driving and riding safety and do a good job in service. Invite daily newspapers, new culture newspapers, TV stations, radio stations and other media to cover Spring Festival travel rush Peak. During my stay in Spring Festival travel rush, I reported the work of Traffic Spring Festival travel rush for 8xxxx times in the news media at or above the provincial level. Local transportation departments make full use of local news media to widely publicize Spring Festival travel rush's work. Beijing has opened a Spring Festival travel rush column in local newspapers to publicize and report on Spring Festival travel rush's work.
2. Use various forms for publicity. The Provincial Transportation Management Bureau issued xxxx copies of the safety manual for rushing through Spring Festival travel rush and 2.xxxx copies of the provincial passenger service guide, which were distributed to passengers and transport vehicles free of charge. Open the "Spring Festival travel rush Express" to publicize good experiences and practices in various places in a timely manner. The Provincial Transportation Management Bureau also released the information of Spring Festival travel rush's rush to get through through the information website of the Bureau, so that all sectors of society can understand the relevant regulations of Spring Festival travel rush's rush to get through and supervise our work. Local transportation management offices and research institutes have also published "Spring Festival travel rush Briefing" or "Spring Festival travel rush Special Issue".
3, the use of passenger places for extensive publicity. All passenger stations make full use of station broadcasts, blackboard newspapers, galleries, publicity slogans, etc. Promote the Spring Festival travel rush craze. Liaoyuan distributes Spring Festival travel rush leaflets to transport operators; Siping City issued an open letter to traffic operators to publicize Spring Festival travel rush's safety knowledge and common sense of travel.
This year's work in Spring Festival travel rush has achieved good results, but there are also some problems and weak links. First, the responsibility system for production safety in some localities and units has not been effectively implemented. Individual leaders and transportation management personnel have a weak awareness of safety management, and there are still lucky psychology and careless thoughts. The insurance responsibility system only stays in writing, and the insurance personnel do not perform their duties seriously to carry out supervision and inspection, and the work is not well implemented. Second, there are still loopholes and gaps in safety management. Some flight attendants don't pay enough attention to the "three products" and "three products" of passengers who get on the bus halfway, and some drivers and passengers don't have a strong sense of safety, don't obey the safe driving regulations, and are still overloaded. Third, the quality and level of transportation services need to be improved. In some places, the passenger service is not standardized, civilized terms are not used, and the tone is blunt, and some even do not implement the "seven reports and two announcements". The problem of not giving tickets and not collecting money still exists.
For the existing problems, we should analyze their essence from the phenomenon, combine the activities of rectifying and standardizing the road transport market this year, use the market mechanism, take measures to address both the symptoms and the root causes, and strive to solve them.