Secretary's work note 3: Learning to do things is a book of workplace skills, which is not only useful for secretaries, but also a treasure book for anyone who wants to go up a storey still higher in his career. Many of its contents can be applied to all aspects of life.
The author, like Jade, is nicknamed Brother Stone. He has published "Notes on Secretary's Work: Workplace Mentality in the Jianghu of the Office" and "Notes on Secretary's Work 2: How to Write a Good Official Document" successively, bringing good news to many professionals. The book Secretary's Work Notes 3: Learn to Do Things tells us how to do things well from the perspectives of etiquette, language and attitude.
Do you have such a moment? How did you do that?
Unlike most people, Brother Shi can leave a good impression on the person in charge of the International Liaison Department in just a few minutes by elevator, and then get acquainted.
Brother Shi said, you should pay attention to these things when you take the elevator with the leader: don't worry when you take the elevator, pay attention to the last one to go in and then come out, and let the leader go first regardless of whether it is up or down. Except when there are many people, when opening the door, you must step out of the door and press the door at the first time, waiting for the leader to come out.
The elevator is in a good position in the middle of the inside. Let the leader go there. The little comrade running errands stood where the elevator pressed. After entering the elevator, if there are other people, you can take the initiative to ask which floor to go to and help press it.
So, should we report it?
In fact, it is very important to report to the leader. Why?
First, the energy and time of leaders are the greatest resources. You must take the initiative to report to occupy the attention of the leader and let his information base have information related to your work.
Second, leaders need to know the situation. Leadership comes from mastering information. Only by constantly transmitting information to him through various channels can he make judgments and decisions.
Third, leaders are willing to control the progress and need to be respected. Subordinate reports and leadership instructions can not only reflect his decision-making power and leadership, but also feel the respect of subordinates.
Fourth, we should avoid risks. For controversial and risky things, reporting to the superior is actually protecting yourself and ensuring that you and the leader * * * are jointly and severally liable for this matter.
In fact, the same is true at work. A person who has no follow-up feedback on the problems explained by his boss will make his boss think that this employee is "unreliable" and "unprofessional", so a proactive attitude is very important to his work.
First, respond to feedback in time. After the leader assigns tasks, things will be out of his sight and control, which will inevitably lead to anxiety. Only your timely feedback and reply can relax the leaders who are anxious like ants on hot bricks.
Second, timely ventilation to prevent accidents and changes. Various changes often occur in the course of work. If you don't report to the leaders and other colleagues who may be affected in time, it is easy to harm people to do useless work or even make mistakes.
Third, ask questions if you don't understand. Don't be afraid to ask questions that will make people feel stupid. On the contrary, asking questions will make people feel that you have a strong will to deepen your understanding and cognition of your work.
Fourth, think deeper than the basic requirements and do more. Where others think it is unnecessary, you are determined to be reluctant. Where others are not so serious, you can compete more, think deeper and be serious, and you can enjoy the dividends that others are unwilling to bring and receive geometric multiples.
Fifth, actively promote the work. Ask about the progress, understand the progress of things, report to superiors and report to subordinates; Initiate discussions on existing problems and factors affecting progress, and seek solutions or road maps; Strive for all kinds of internal and external resources, people, money, things, policies, etc.
At work, there are places that can shine everywhere, and there are also bright spots everywhere. As long as we get rid of the thunder spots and pay attention to the details, we can always shine in the workplace and realize our self-worth. I have a superficial understanding of what I got on paper, but I don't know how to do it. Let's follow Brother Shi's "Notes on Secretary's Work 3: Learn to Do Things" and practice it quickly.