1, multi-channel contact: In addition to using the official customer service system, you can also try to contact customer service through the official WeChat account and official telephone of Pinduoduo.
2. Insist on consultation: sometimes you need to wait for customer service response, and you can extend the waiting time appropriately. You can also try to send messages or ask for help many times to remind customer service to pay attention to your problem.
3. Complaint channel: If all the above methods fail, you can try to complain through the official complaint channel in Pinduoduo, explain the problem and ask for a solution.
4. Refund application: In case of shopping disputes or order problems, you can submit a refund application. Pinduoduo is still active in after-sales service.