Civic center is the center of serving the citizens.
It embodies the concept of effective government.
An effective government needs the government, other non-governmental organizations and citizens to form a compound organizational structure. The institutional arrangement of the cooperation between the government and citizens in the production of public services reflects the information sharing and civilized sharing between the government and citizens.
It embodies the idea of open government.
The large-scale open platform built by the Civic Center highlights its open function. Citizen center promotes the enjoyment of information with the concept of openness, and its software and hardware construction reflects the government's open consciousness.
It embodies the concept of providing services for the government.
The essence of "service government" is "limited government", "government ruled by law" and "democratic government". Shenzhen has built a service-oriented government and an effective service delivery system through more than 140 service windows.
Civic center is the product of a large number of people gathering and having certain needs. Including: residential area, commercial area, dining area, office area and roads extending in all directions. There are many citizens, so it is more luxurious and prosperous. But behind the prosperity of the civic center is the struggle and bitterness of the public.
Citizen service center is a window, platform and bridge for communication and interaction between government, non-governmental organizations and citizens, which embodies the basic functions of government opening, political and social cooperation and government interaction.
The Civic Center has eight functions:
(1) Government information disclosure. Disclosure of relevant information in accordance with the Law of People's Republic of China (PRC) on Information Openness.
(2) Government online consultation. Regional governments and functional departments provide policy guidance through policy briefings, policy lectures, online interviews, online answers, etc., to promote social organizations and citizens to understand policies, laws and regulations.
(3) The government decided to hold a hearing. Local governments can listen to citizens' opinions and suggestions by holding hearings, policy consultation and publicity, so as to promote democratic and scientific decision-making.
(4) solicit social opinions. Collect all kinds of social information related to citizens' needs and their important interests through various ways and channels, provide suggestions to citizens, and give timely feedback to relevant government departments.
(5) Civil society services. Provide public service places for non-governmental organizations and improve the overall image of non-governmental organizations.
(6) The development of civil society organizations. Actively carry out information communication and exchange exhibitions among NGOs, and vigorously publicize the achievements of providing advanced NGOs to serve the society.
(7) Social autonomy and mutual assistance. Establish community self-governing institutions and public welfare mutual aid organizations.
(8) Public Development Exhibition. Provide a platform for citizens to display their talents and creativity, stimulate their social creativity, improve the quality of civilization and enrich their spiritual and cultural life.