After dialing 95588 customer service number of ICBC, press "1" to choose Mandarin to answer, then press "1" to choose personal service according to the prompt, and press "9" to enter the manual service after hearing the voice prompt. If it is not the rush hour, there will be manual customer service in about a few seconds.
If credit card customers need to inquire about credit card-related issues or handle credit card business, dial 95588, press "1" and then press "6" to directly enter the credit card service channel, and then press "9" to enter the manual service.
Characteristics and advantages of 95588 hotline
ICBC 95588 telephone banking is not only rich in business types and powerful in functions, but also has distinctive characteristics of the times and superior scientific and technological advantages.
1, easy to use
ICBC Telephone Banking organically combines automatic voice service with manual answering service, and customers can enjoy the perfect unity of self-service voice service and warm manual service just by pressing the phone button.
2. Simple procedures
It is convenient for ICBC to apply for telephone banking. Customers only need to bring their valid certificates and ICBC passbooks or bank cards to the outlets to apply for account opening, so as to enjoy the convenience of account management and the efficiency of investment and financial management.
3, the cost is low
ICBC Telephone Banking can handle most of the counter and online business, saving time and reducing costs. At the same time, ICBC adopts the most advanced computer telephone integration at present, so that customers can use it with peace of mind.
4. Uniform figures
The service number of ICBC telephone banking in mainland provinces and cities is 95588, and in Hong Kong it is 2 1895588. If you choose to roam in different places, you can roam back to the telephone bank in your community, so that customers don't have to bear the long-distance telephone charges.