A: Check whether the name and ID number filled in by Yunqifu Member Information Office are incorrect, and ensure that the name and ID number of Yunqifu Member Information are exactly the same as those of Alipay account.
2. Please come back for re-certification.
A: Due to network failure, network delay or overtime operation, it is necessary to return and resubmit the certification.
3. The current device does not support the face brushing service. You can experience brushing your face after changing your mobile phone.
A: At present, the device does not support the face brushing service because the system version of the mobile phone device is low or the front camera is not detected in the mobile phone. It is recommended to change your mobile phone and re-authenticate.
4. The current operation is risky. In order to protect the security of your account, your operation is temporarily suspended.
Answer: Sesame authentication checks whether the current mobile phone environment is safe when brushing face recognition. If unsafe factors are found, the operation will be interrupted. It is recommended that you log in to the user account of Secure Cloud Qifu APP(/app/m/) on your mobile phone, and find the face-brushing authentication in the authentication management to re-operate.