Traffic management 12 123 working hours of manual customer service: 9:00- 12:00, 13:30- 17:00 (except legal holidays). Self-service voice service time is 24 hours.
At present, there are corresponding customer service telephone numbers and feedback channels in Traffic Management 12 123APP, which can solve the problem.
Click the service center option at the bottom of the home page to enter the interface, click the consultation telephone option and call the customer service hotline 12 123 for business consultation. 12 123 traffic safety voice service hotline can provide telephone service business consultation, traffic safety information consultation, user change, user registration, password opening and other services.
Feedback: Click the Service Center option at the bottom of the homepage to enter the interface, click the feedback type option, select the feedback question type, fill in the feedback content and provide relevant pictures. Finally, submit the application and wait for the solution.
Call "12 123" to handle the business of replacing the motor vehicle number plate, motor vehicle driving license, driver's license, exam appointment and cancellation of exam appointment.
You can query motor vehicle information, illegal motor vehicle information, driver's license information, illegal driver's license information, exam reservation results, business progress and other information. Can carry out business consulting, complaints and suggestions related to motor vehicle and driver's license management.