Call the customer service hotline of Cargo Lala: 10 10-3636. This is Lala's manual customer service number. You can call at any time, choose the corresponding button according to the voice prompt or say your question, and the customer service staff will provide you with help and support.
Contact customer service in the cargo Lala APP: open the cargo Lala APP, click on the "My" page, and then select "Customer Service Center" to enter the online customer service page. Here, you can ask questions, make suggestions or give feedback to the customer service staff, and they will reply your information in time to solve your problems.
Whether you contact human customer service by phone or APP, you need to provide some necessary information, such as your account number, order number, problem description, etc., so that customer service personnel can better understand your problem and provide corresponding solutions.
It should be noted that different business contact methods are different, so you need to follow the following guidelines to make a call:
Please call 0755-8388-5555 for business contact information, such as cargo damage, non-door pick-up, driver information check, driver complaint, order cancellation, etc. 2. For other business contact information, please call 0755-8388-6 1 1 (comprehensive service hotline department of the Ministry of Commerce) 3. Cargo Lala APP.
I hope the above information can help you better contact Lala's human service.