Apple's mobile phone fault solution

You can go to Beijing Apple After-sales Maintenance Center, Room 808, Block B, Jianwai SOHO East Zone, No.39 East Third Ring Road, Chaoyang District, Beijing, and let the engineers conduct fault detection and then determine the maintenance time. Don't worry if you can't find a place. You can call Apple's customer service hotline: 0 10536306 16 for consultation. Customer service can help you find the nearest regular Apple after-sales service center.

Enter dfu mode

Press and hold the home and power button 10 second at the same time. If you see an apple, it's too slow. You have to start over, then release the power button and continue to press and hold Home for two seconds. If you see that you are connected to iTunes, you will fail and start over. If the screen is not bright after these two steps, enter dfu mode, and then you can use iTunes or other software to restore or refresh the machine.

Connect the computer

If this method fails, you can try to connect to the computer. The first step is to use the "restart" function in tools such as PP assistant and iTools. Congratulations if you succeed, or proceed to the next step if you don't succeed.

brush

Brush machine! Firmware can be restored by assistants or officials.

Apple after-sales specialty store

Users can go directly to the Apple after-sales store. If your mobile phone is under warranty, the staff can help you fix this problem or replace it for free. If it is not within the warranty period, then the specific charging method and maintenance method need to be further understood.