Service Commitment of Yang Shan County Medical Insurance Bureau:
The first is to fully implement the medical security policy. In accordance with the functions and responsibilities entrusted by the medical security department formed by institutional reform, we will conscientiously implement medical security policies and regulations such as basic medical security, maternity insurance, serious illness insurance, medical assistance, drug and medical price service management, and take the initiative to provide the masses with policy answers, business procedures, notifications and other services.
Two, the implementation of the first question responsibility system and one-time notification system. The first person who comes to handle affairs or call for consultation is the person in charge of the first consultation, who is responsible for answering, handling or guiding the consultation-related business.
The matters to be handled are within the scope of duties of the first responsible person, and if the materials are complete, they shall be handled in a timely manner in accordance with the provisions; If the matters to be handled are not within the scope of responsibility of the person in charge of the first inquiry, the person in charge of the first inquiry shall guide or inform other responsible persons of their contact information and assist in handling them.
Extended data
Responsibilities of medical insurance bureau in Shanyang County:
First, formulate and supervise the implementation of the county-wide management policies on bidding, procurement, distribution and settlement of drugs, medical consumables and commercial medical insurance services, and guide and coordinate the construction of bidding and procurement platforms.
The second is to formulate the agreement and payment management measures for the designated medical institutions of medical insurance in the county and organize their implementation, establish and improve the credit evaluation system and information disclosure system of medical insurance, supervise and manage the medical service behavior and medical expenses brought into medical insurance coverage, and investigate and deal with illegal acts in the field of medical insurance according to law.
Shanyang county people's government-Shanyang county medical insurance bureau government integrity commitment letter