Speech by competitiveness manager 1 Hello, leading colleagues!
I am very grateful to the company for giving me an opportunity to "exercise myself and challenge myself".
First of all, let me introduce myself: my name is, and I have joined the mobile company. From the moment I entered the company, I knew that the salesperson was the window of the company's external service and the representative of the company's image. From the moment I took up my post, I made up my mind: I must be a qualified and excellent mobile salesman in China. In the past three years, I have worked hard to learn from leaders and colleagues who are proficient and experienced in business, and my ideological consciousness and business skills have been greatly improved. Gradually from an ordinary shop assistant to the backbone of the company's business, the results have been affirmed by leaders and colleagues, and won the title of ""many times.
Facing all kinds of users of the front desk business, I have accumulated rich experience in business sales, interpersonal communication and service complaints. At work, I never forget to study, take an active part in skill training, practice various business processes assiduously, constantly apply what I have learned to practice and constantly improve my professional skills.
"Pursuing customer satisfaction service" is my service tenet. I serve every user warmly and sincerely in line with the company's service concept of "communication starts from the heart". I don't finish my work mechanically, but take the method of empathy, think about what users think, understand their difficulties, recommend our products from their actual needs, and strive to satisfy every user.
While affirming my own advantages, I am also clearly aware of some of my shortcomings: my shortcomings are lack of management experience and informal personality. I want to give myself a challenge to take part in the manager on duty competition, so as to improve my own shortcomings. As an advertisement in Chinese said, "Everyone is a mountain, and the most difficult mountain to climb in the world is actually myself. Going up, even a small step, will have a new height. " Since it is a challenge, there will be success and failure. If I fail this time, I will work harder to temper myself and improve myself.
If I am hired this time, I will do my job well, fully assist the monitor to do a good job in the business hall, check and supervise the operation of each post, ensure the service quality of the business hall, organize employees to carry out new business training, improve their quality, enhance their skills, build an efficient team, and ultimately create greater value for society and enterprises.
Finally, no matter what the result of this competition is, I will treat it correctly and accept the test of the company. I will win without arrogance and lose without rashness. I believe that with the support of leaders and comrades, with my confidence, ability and hard work, I can be competent as the duty manager of the business hall.
Be the best of yourself and believe in yourself-I can.
thank you
Speech by Competition Manager 2 Dear Leader:
I'm Yang Chunfeng. First of all, I want to thank the leaders for giving me the opportunity to challenge myself. I am competing for the position of "Regional Manager". I know that this position has great responsibilities and higher ability requirements. However, I firmly believe in my own strength, challenge myself and overcome myself.
I have the following advantages in competing for this position:
1. Excellent ideological quality.
Seven years of training in state-owned enterprises have cultivated my good quality and hard-working style, and I have been well trained and improved politically and ideologically. I can keep a high degree of consistency with my superiors in thought and action, and have a strong sense of obedience, service and overall situation. At work, I love my job, abide by the company's laws and regulations, strictly observe professional ethics, respect leaders and unite colleagues. Positive work attitude, able to give up normal holidays, devote myself to work, and sacrifice personal interests for collective interests.
Second, the business ability is strong.
Over the past few years, I have paid great attention to the improvement of my business ability and strengthened my study of business knowledge from all aspects. In my spare time, I read targeted books and newspapers. At the same time, I also pay attention to study the relevant national laws and regulations, carefully analyze and study hard, and master the policies related to the national sales industry, so that I can always be in a leading position in the conversation with customers. At the same time, I also study the basic knowledge and skills of sales seriously, and use professional theory to guide my work, so that I have strong business ability.
Third, have strong sales skills and innovative consciousness.
In the past 10 years, I learned from leaders and colleagues around me. Through continuous thinking and exploration, I not only mastered certain sales methods in an all-round way, but also summarized some unique sales skills, which won the recognition of leaders and the praise of colleagues. In the daily sales process, we constantly absorb the work experience of colleagues, and summarize, refine and improve on this basis, thus forming our own innovative and unique sales methods, which not only meet the needs of customers, but also increase sales.
"The sword front comes from sharpening, and the plum blossom fragrance comes from bitter cold." Opportunities always belong to those who are prepared. The following is my working method:
First, complete the sales target assigned by the superior.
I use the following methods. The first step is to digitize and decompose the sales target and make the sales task allocation plan. The annual task volume is divided into the first half and the second half, and it is distributed in detail according to the head and month. The second step is to divide the sales staff into regions, and each sales staff has its own jurisdiction. Each salesperson has his own area and his own task.
Second, lead and urge subordinates to establish and improve their respective regions and achieve the established sales targets.
In the form of area sampling, eliminate the blind spot, let the sales staff conduct regional investigation within a certain period of time, and submit the investigation work in the form of daily report. After the time is up, I will lead every salesperson to check, meet every weekend to understand the progress of the project, and make a monthly project schedule for each situation at the beginning of each month.
Speech by competition manager 3 leaders, judges and colleagues:
Hello everyone!
My name is XX, and I graduated from Changsha University of Science and Technology, majoring in accounting, with a junior college degree and professional and technical qualifications as a junior accountant. I have been assigned to China Communications Fourth Bureau in July, 20xx, and have nearly five years' experience in financial accounting, especially since I joined the second company in July, 20xx, I have been the financial director of the project department. In the past five years, I have always felt the warmth of CCCC, especially the second company. Standing on this podium today, I compete for the position of deputy manager of the finance department of the second company, mainly hoping to contribute to the revitalization and development of the second company of CCCC Fourth Engineering Bureau through my accumulated professional skills and management knowledge.
The reason why I compete for the post of deputy manager of finance department is based on my understanding of this position and my own understanding. I think I have the following advantages:
First, it has a profound theoretical foundation and rich practical experience. Have the title of junior accountant, have more than three years working experience as project finance supervisor, and meet the requirements of the Accounting Law and the person in charge of enterprise accounting institutions stipulated by the company. In the past five years, I have worked in almost all accounting positions, and I am competent for each accounting position, and I have a deep understanding and understanding of each position.
Second, rich project work experience. During my tenure as the chief financial officer of the project department from 20xx to 20xx, I often conducted project cost accounting and management with the management, materials department and general office, which made me have a deep understanding of the management of the project department and accumulated rich management experience, which will make my financial accounting and management ideas closer to the reality of the project department and more in line with the management needs of the project department. At the same time, I have a deeper understanding of the work of labor, management, materials and other related departments, which makes me familiar with it.
Third, there is a hard-working professionalism. I come from the countryside, and I deeply understand and feel "a hard work, a harvest". In my work, I am conscientious, not afraid of hardship, not afraid of fatigue, and successfully completed the tasks assigned by the leaders.
If I am lucky enough to be successful in the competition, I will live up to expectations, live up to my mission, and achieve "seeking positions by position and promoting officials by position." For the next work of the finance department, I have the following ideas:
First, make great efforts to improve the professional quality and professional ethics of accounting personnel in the project department. Do a good job in training newly assigned college students' professional ethics and skills, and strive to train them into project department accounting supervisors who understand the management of accounting committees within one year, so as to provide professional and quality assurance for our company's project reform and market expansion. To this end, I will give an off-site study guidance or training to accounting personnel once a month, and make an assessment of all accounting personnel once a year to comprehensively evaluate their basic accounting work, the speed and quality of accounting statement preparation, business skills, the implementation of financial policies and company rules and regulations, and the completion of various instructions and tasks of the finance department. Those with good grades will be given appropriate rewards, those with poor grades will be punished, and those with poor grades will be eliminated from the bottom many times, forming a learning style among all accounting personnel and promoting the improvement of accounting level in our institute.
Second, strengthen the cost accounting and management and cash flow management of the project department. Explore a cost accounting method suitable for our company's current project management needs, guide and supervise the cost analysis of the project department, especially the indirect expenses, summarize the results and effects of the monthly cost analysis of the project department, form experiences and lessons, and provide reliable information for the leadership decision-making. Fully control the cash flow of the project department, urge the project department to live within its means in the use of funds, increase revenue and reduce expenditure, and decompose the risks and pressures of funds to subcontractors and suppliers.
Third, strengthen the work of clearing debts. The most important thing for the management of the project department is to clear up the creditor's rights of the completed project, implement each creditor's right, grasp the actual amount of each creditor's right and the payment terms of the contract, and implement the specific task of clearing debts to people. Monitor the recovery of project funds for the projects under construction, establish an early warning mechanism for accounts receivable, send a reminder letter to Party A in time when the recovered project funds do not reach the accounting amount of the project progress, and report to the leaders in time, so as to lead the decision-making and take timely measures to prevent the project from losing the initiative after completion.
Fourth, summarize, sort out and seal up the financial information of completed projects. Report all the data to the company leader, so that the leader can know fairly well. And put the processed account set into the company for timely filing.
Fifth, learn tax knowledge and make tax planning well. For the collection of resource tax and enterprise income tax by the tax bureau of each project department, timely communicate with the local tax authorities and the financial organs of the bureau to avoid taxes reasonably and prevent tax risks.
Sixth, do a good job of communication and coordination between relevant departments inside and outside. Communicate with foreign logistics bureaus, projects and tax authorities to gain their understanding and support. Internally, strengthen horizontal communication between departments, support each other, understand each other and cooperate with each other.
The above is my competition declaration. No matter whether this competition is successful or not, I will continue to strive to improve myself in the strategic layout of the whole company, give full play to my strengths in my future work, make up my gap, work diligently and contribute my strength to the development of the company.
Speech by Competitive Manager 4 Dear Leader:
Hello everyone!
I am deeply honored to have such an opportunity to report my work ideas to leaders and colleagues today! Today, I am competing for the position of service manager.
As we all know, the service manager is fully responsible for the daily operation and management of the service department, implements the company's brokerage business development plan, and organizes the department to complete the business and risk control indicators issued by the headquarters and the sales department to ensure the realization of the management objectives of the service department. From this point of view, I think as a service manager, we should strive to achieve the following "four major" functions:
1, management function. Its management scope includes employee management, business management, business management and risk control.
2. Cohesion function. As one of the departments of the sales department, the service manager plays a connecting role, and is fully responsible for the daily operation and management of the service department, implementing the company's brokerage business development plan, and ensuring the realization of the service department's management objectives; Organize the department to complete the business and risk control indicators issued by the sales department; According to the annual target issued by the business department, formulate and implement the business development plan and annual business management target of the service department; To implement the rules and regulations of the brokerage headquarters and business department; Manage and coordinate the work of the operation team and the marketing department within the scope authorized by the headquarters and sales department to ensure efficient operation and management; Be responsible for making suggestions to the business on the service work and personnel arrangement, and be responsible for defining the job responsibilities and assessment objectives of each post;
3, the sales department window function. Although the service department is the forefront of the company's various functions, it still embodies the company's image. Therefore, the service department manager is responsible for establishing good public-private relations in the local area, striving to develop business by strengthening team building, establishing a good reputation for the company, showing our image and strength, and promoting the company's corporate culture.
4. Coordination function. Responsible for coordinating the relationship between posts within the service department, the relationship between the service department and business departments, and the relationship between the service department and local governments and competent departments.
If I am lucky enough to be the manager of * * service department, I will realize these four functions through the following work:
First, set an example and pay close attention to team building.
* * As a team of the sales department, the work of the service department can not be completed by the manager or someone, but by the joint efforts and management of every member of the team under the leadership of the company and the sales department. So I will influence and edify them through my enthusiasm and professionalism, and treat every employee with a fair and just work style. Through the company's corporate culture, cultivate their dedication and selfless dedication, supervise them to study business knowledge seriously and master business skills skillfully, so as to better develop and serve customers and improve the competitiveness of the team.
Second, strengthen training and learning to improve the quality of employees.
In order to promote the development of the service department and achieve business goals, it is not enough to have professionalism, but also to learn professional knowledge and improve work skills, so as to turn our team into an invincible excellent team. Therefore, never give up learning and training, especially since the transformation this year. In order to adapt to the new situation of transformation, we should strengthen the study of business knowledge. In addition to participating in the training organized by the sales department and studying in a unified way according to the training plan of the sales department, we also improve the comprehensive quality of employees from the following three aspects: 1, improve professional quality, make a brief stock review every morning, focus on one stock, and arrange one or two days at 3 pm every week. Arrange business study for one or two days a week after the market is closed; After the market closes every Friday, it is time to file and update the database. Through the company's corporate culture, employees are educated and edified, and their noble qualities of dedication and selfless dedication are cultivated. 2. Improve the comprehensive ability of business and the ability of division of labor and cooperation, so that every employee can be cultivated into a generalist; Actively participate in business learning and training activities organized by the company and the business department through various channels and ways, absorb new knowledge and new ideas, and adapt to the needs of the development of the securities market; 3. Change the knowledge structure of all employees, cultivate employees' habit of consciously learning, supervise employees to learn business knowledge, and advocate employees to change their knowledge structure through self-study so as to better survive and develop in the sunrise industry of securities.
Third, establish team development goals, inspire staff morale, and strive for a first-class marketing team.
My goal is to first build this team into a first-class marketing team in Jingmen Sales Department, and then build it into a brand service department. This is the requirement for every employee of the team after I take up my post. I have also planned a whole set of plans, with the help of the company's transformation opportunity, to cultivate the * * service department into a marketing team with strong fighting capacity, and crush the * * service department of Wanlian Securities with the strong support of the sales department leaders, because we have many strong competitive advantages for survival and development. First, there are so many elites in the securities market in the service department, who are capable, qualified and experienced; Second, our company has a good business strategy and incentive mechanism; Third, we have the strong support of company leaders, the strong backing of sales leaders and all colleagues; Fourth, we have advanced communication technology and hardware facilities, advanced over-the-counter trading platform and high-quality information products, and we also have a fashionable fund product sales platform. In a word, as long as Qi Xin, the staff of * * Service Department, works together, exerts team strength, further changes ideas and lays a solid foundation, with the strong support of the sales leaders, our goal will be achieved.
Fourth, establish and improve the internal mechanism to improve the enthusiasm of employees.
Since the transformation this year, the leaders of the business department have treated the employees of the service department and the employees of the business department equally, and completely delegated the right to distribute the team commission to the manager of the service department. If I am lucky enough to be the manager of * * service department, the commission of new customers will be paid to individuals in full according to the regulations of the sales department. The commission of existing customers is divided into two parts, one is from enlarging the proportion of new customers in the same proportion, and the other is based on personal professionalism, work difficulty, workload, labor discipline and team spirit of mutual assistance. Redistribution is based on the results of service quality measurement, which is also the principle of redistribution in the team, so that employees who do back-office business or marketing work are full of passion and fighting spirit. With a good incentive mechanism and giving full play to the collective strength of the team, I think the work of Jingshan Service Department will definitely reach a new level.
Fifth, strengthen internal management and control operational risks.
(1), according to the regulations of the company and the specific requirements of the business department, and according to the actual situation of the service department, formulate the corresponding post responsibility system, employee rules and regulations and risk punishment system, so as to make the post clear and the responsibility clear, and handle the business in strict accordance with the company's business process within the scope of authorization.
(2) Carry out the same thing in the management of employees, and resolutely be fair, just and open in the distribution system, so that employees can study and work in a very United atmosphere with a good attitude.
Sixth, improve relations with local governments and create a good external environment.
Seventh, strive to develop customers, seize the market share in urban areas and surrounding areas, and lay a solid foundation.
Eighth, the customer service system has basically taken shape, winning customers' hearts through various appropriate service methods, attracting securities customers to expand our customer base and expand changjiang securities's influence.
Specifically, combined with the actual situation of * * and our * * service department, I have drawn up the following work plan to attract more attention:
It has been nearly four years since the service department of 1 and * * officially took over at the end of XX, and the total value of existing stock certificates is more than 40 million. In order to implement the profit target issued by the sales department, I will implement the following plans to revitalize the existing funds, so as to increase the transaction volume:
First, technical analysis, personalized investment consultation and unscheduled stock market salon training are conducted for existing customers in batches, so as to improve the ability of analyzing and judging individual stocks and general trends and choose appropriate investment opportunities.
Second, make full use of all kinds of information, carefully select some investment and speculative stocks to recommend to them for reference, or suggest them to raise their positions and exchange shares on a basis.
Third, adjust the customer seats on the spot, try to let speculators and investors cross together, and let them influence each other, communicate with each other and learn from each other.
Fourth: do stock reviews once or twice a week, broadcast information every day, and let them change positions and stocks when necessary.
Fifth, establish and improve the customer database and information consulting service system. For customers who do off-site transactions, special personnel will manage and maintain customers at different levels to truly realize personalized service.
2. Today, the service department of * * has begun to take shape under the correct guidance of the leaders of the business department and with the great efforts of all colleagues, through the management of previous managers. So I don't think survival is the primary problem for the time being. The primary problem should be how to develop. The key to development is how to develop new existing customers. If we don't work hard in this respect and just maintain the status quo, then survival will become a problem, let alone a higher level. In view of this,
(1) and * * securities markets currently have two service departments, * * and * *, which is a very competitive market. At present, the total market value of * * service department is about1.200 million, while the total value of our * * service department is about 40 million. At the same time, there are several relatively wealthy towns and villages in the surrounding market of * *, such as * *. * * The total population of the town: 4 1 10,000 people, and the deposit balance of urban and rural residents is 470 million yuan; * * Town: the total population is nearly 38,000, and the balance of deposits of urban and rural residents is 490 million yuan; * * Town: The total population is 30,000, and the deposit balance of urban and rural residents is 300 million yuan. In addition, * * Town is the seat of * * county government, with an urban population of 1.39 million and a savings balance of 2 billion yuan for urban residents. Therefore, * * has great development potential, which is the basic market situation of * * at present.
(2) Specific solutions developed by customers
First, attack the town of * *, which is the location of the old factory of * * light machine. The total value of existing customer coupons is about120,000 yuan. At present, * * light machine is actively moving from * * town, so * * Securities is also moving its * * service department from * * food city, and its * * service station from * *. Therefore, I intend to attract about two-thirds of the total value of its securities before its customers move out. It is estimated that the market value will increase by 6-8 million yuan.
Second, make use of social relations, public opinion, the legal advantages and hardware advantages of our * * service department and the existing customer relationship of our * * service department to transfer large groups of customers of Wanlian * * service department, and strive to realize the value of new customer coupons of1-20 million.
Third, with the strong support and help of the sales leaders, we can focus on the work of * * light machine. Although the market value of * * * * service department is 65.438+0.2 billion, of which 30 million market value belongs to the customers who signed the contract through the light machine, and it is not allowed to be transferred out at will, but these customers may not all be transferred into * * securities. After hard work, one-third of the market value was transferred.
Fourth, I will make full use of multi-party social relations and light contact, and after reaching an understanding, I will invest the funds for centralized securities operation and the funds for preparing investment funds in our department. These are my plans and steps to develop * * customers. Through the efforts of the above scheme and the newly developed customers, it is estimated that the total value of the * * service department will reach 1 billion in the near future, which means that our business department has opened two * * service departments on the existing basis, and the * * securities * * service department will gradually shrink.
I think: as long as I can get everyone's support, as long as I can get everyone's trust and understanding, I believe I have the ability and confidence to work harder for the sales department!
Thank you!