Can real-time transfer be resumed?

1. If real-time transfer is operated and the funds have been deposited in the payee's account, you need to contact the payee to negotiate a refund. If the funds are cheated, it is recommended that you contact the issuing bank to report the loss as soon as possible to ensure the safety of the remaining funds and call the police as soon as possible. In Beijing and Shanghai, call the local police at110; Outside Beijing and Shanghai: Call the anti-information fraud hotline of Shenzhen Public Security Bureau at 0755-8 1234567 for feedback and report the case to the local police station.

2. If the debit card funds of Ping An Bank are stolen, the information is leaked or there are risks, it is necessary to report the loss at the first time and call the police to prevent further financial losses. You can report the loss through any of the following channels:

① Ping An Pocket Bank: Open Ping An Pocket Bank APP- My Bank Card in the upper left corner, select the corresponding card number-and click Temporary Loss Reporting to report the loss.

② Personal online banking: login to personal online banking-more business-account management-temporary loss reporting;

③ Telephone labor service: dial 955 1 1-3 to report the loss of labor service.

Counter outlets: I bring my valid ID card to any outlet to report the loss. If it is an agent, you also need to bring an agent's ID card;

Call 955 1 1-3 to enter the manual feedback after the loss is reported, and our bank will fully assist the public security organs to check.

Tips: In order to ensure the safety of account funds, you can learn about common fraud methods and enhance your safety awareness.

Reply time: August 2020-14. Please refer to the latest business changes announced by Ping An Bank in official website.

[Ping An Car Owner Loan] A car can be loaned up to 500,000 yuan.

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